Bean Auto Group Reviews
All Out Customer Service
But don’t take our word for it! Read our recent customer testimonials.
Kendall Toyota
Carlo at Lexus of Kendall was extremely helpful and patient while I had to change all my tires on my car. He was detailed in explaining the process and kept me apprised of any issues or changes along the way. Thank you Carlo for all your help!
(Translated by Google) Excellent service (Original) Excelente servicio
(Translated by Google) Good and friendly treatment. (Original) Buen y Cordial Trato.
Eddy Navarro was EXCELLENT in helping me maintain my vehicle & keeping it in tip-top condition!! HIGHLY RECOMMENDED!! 😊😊
Great experience, Mauricio was very attentive and a great service adviser helped us with every question we had! Thank you!
Always amazing service Joaquín is best service advisor
I got so much help and fast. Service was outstanding!!! I am coming back!!!
Excellent service. Amazing customer service the best and Lucas it’s a 5 star ⭐️ customer care thanks for your service
Eddie was AWESOME in helping me out today & introducing a new way to service my beloved vehicle! HIGHLY RECOMMENDED!!!! 😊😊😊😊
Great overall service
I had a great experience purchasing a new Rav4 from West Kendall Toyota. Shout out to Andy Suarez who helped me through the process. He was always straightforward with his communication and never wasted my time. I came in once briefly to look at the showroom and by the second visit I was driving away with a new car having spent only a couple hours finalizing the deal. I would come here again the next time I'm looking to purchase a vehicle.
First experience in a Lexus service and I was a little worried but Mario was incredible explained everything detailed. Took the time to explain and listen to all my concerns. They gave me a complementary car wash! Everything was so nice! 5 star service
(Translated by Google) Excellent service, especially from Ms. Claudia. Reasonable price and clear explanation. I will definitely return. (Original) Muy buena la atención en especial la Señorita Claudia. Precio razonable y la explicación clara. Definitivamente regresaré
Great service and very fast!
I stopped by the Lexus Service Center near Pinecrest without an appointment. And Carlos got me in right away!” In about an hour and a half, everything was done, and my car was even washed. Outstanding customer service, highly recommended.
Very fast and easy process
Very good experience
Everything was good. Fast and easy.
No Parking! I tried to go by to look at a new Lexus SUV and there was no parking. I went to Volvo instead.
Mauricio was very helpful. I would recommend him anytime.
Toyota customer service treated me with honesty, respect, and professionalism. They are committed to providing reliable, high-quality automotive care while keeping you informed every step of the way. Thank you!
Rosa service advisor is very helpful to us great person
(Translated by Google) Good service (Original) Buen servicio
Liz in the service department was very attentive and professional. She welcomed me to the dealership and there was no wait. When you buy a premium luxury car you expect premium service in return and Liz lived up to my lofty expectations. Great job Liz, I’m sure you treat all your customers the same way, keep up the good work.
(Translated by Google) Excellent service from Juan (Original) Excelente service of Juan
Marylu Acosta helped me out and I was in and out in no time. Great service from start to finish.
Ronnie in service was awesome
Fast and brought the car right to me after maintenance.
Great service department very pleasant visit everyone was courteous and friendly Carlo my service guy in particular was very amicable and knowledgeable great asset for the company will be back to deal with Carlo again
Very customer friendly! Cat loaner available, attention to details.
Excellent service Yeily and staff were very professional and attentive
I had an excellent service experience at this Lexus dealership. As soon as I called my service advisor, Marylu, she immediately asked me to bring my vehicle in. When I arrived, a loaner vehicle was already available, which made the entire process incredibly convenient.
Throughout the repair, Marylu kept me informed every step of the way and provided timely updates. What impressed me most was that she even followed up with me the next day to make sure everything was working properly and that I was completely satisfied.
That level of professionalism, communication, and genuine customer care is exactly what ... Read More Google - Aug 5, 2026
Fast excellent service
They did a warranty repair on my brother's car. Willing to do the reascher to save him money.
(Translated by Google) Excellent service (Original) Servicio excelente
Pleasant experience. Efficient service. Staff were very warm and friendly.
Service person was professional and courteous.
Great servicei. All the personal was very polite and professional. Once again thank you for the attention.
It was easy to make an appointment, they let me know how long it was going to take when I arrived, they kept me informed of the process with texts to my phone, they sent a video of the work done, the waiting area is comfortable, there is food available to purchase from Pinecrest Bakery, and the bathrooms are clean.
Great service department! The sales department is not the best!
Excellent service!!
Great service
William Corredor was simply amazing! What a great human being. Much more than a car vendor. Best experience with him and actually got us a great deal, without the hassle.
Excellent service and customer service
Very good service.
The services was very good, but the complimentary car wash never happened
The Service Dept.at Lexus of West Kendall is excellent . The staff members are knowledgeable, considerate and organized. They try very hard to meet the customer’s needs!
Marylu Acosta best service advisor ive got in 5 years with lexus
Had a recurring battery issue with my Lexus that took a couple of visits to fully resolve, but Robert P stuck with it and made sure it got fixed right.
Excellent services and customer services, thank you Liz Infantes for your help
Alfonso And Vanessa were exceptional. The helped me with the service I needed and got me out in a timely manner.
Good experience except for the waiting time
Great experience! They were very professional and courteous. They record and send you a video of the service and my car had a recall and gave me a loaner. The following day I got my car back and it was washed!!! Highly recommend them.
Great service. Love my new advisor Marylu!
Mrs Flores, who was the driver who delivered the car was very helpful and polite., Car went for maintenance service,
(Translated by Google) I had an excellent experience. Jorge provided professional and attentive service and was always willing to answer all my questions. Esteban was also very kind and professional, ensuring the entire process was quick and smooth. They both made the experience very pleasant. I highly recommend them!
(Original)
Tuve una excelente experiencia. Jorge me brindó un servicio profesional, atento y siempre estuvo dispuesto a responder todas mis preguntas. Esteban también fue muy amable y profesional, asegurándose de que todo el proceso fuera rápido y sin complicaciones. Ambos hicieron que la experiencia fuera muy agradable. ¡Los ... Read More Google - Jul 27, 2026
Excellent sales person “Roberto”
Guadalupe has been my service advisor the past few times I bring my car in and she is fantastic! Very communicative and goes above and beyond. Service advisors with that hospitality are rare, very happy with my experience.
Excellent service and professionalism from Mr. Lucas
Excellent!! Omg Fabio made this purchase a true blessing! The service he provided, patience and must of all respect was simply magnificent. I had been in several other dealerships and he was by far the best salesman. I truly recommend him and the rest of the team. Simply love it!
Maynel was so professional and took the time to explain everything that had to do with servicing the vehicle. I would highly recommend to take their Lexus to be serviced there.
(Translated by Google) Excellent technical service and maintenance at Kendall Toyota, Rosy is super friendly and efficient. (Original) Excelente el servicio técnico y mantenimiento en Kendall Toyota, súper amable y eficiente Rosy
Exelentj jobi will recomend
I can’t speak highly enough about Andy Suarez, the salesman, who put me in a NEW car! I went in looking for a used car, but we made such a good deal, I got a new car. Also, the sales assistant, Albani, was so wonderful as well. She demonstrated excellent customer service, and worked to solve issues quickly. The only reason I dropped a star, was because of the other reception staff in the sales and service departments. Andy and Albani provided five star service though!
My advisor Ms Liz Infante of room #8 has been very supportive and helpful to me. She treats me as family and very respectful to me? Her professionalism is outstanding and she deserves to know about it? Lexus service needs more respectful hard working employees like her? Keep up the good work and your customer service is excellent? M. Torres
West Kendall Toyota
Carlo at Lexus of Kendall was extremely helpful and patient while I had to change all my tires on my car. He was detailed in explaining the process and kept me apprised of any issues or changes along the way. Thank you Carlo for all your help!
(Translated by Google) Excellent service (Original) Excelente servicio
(Translated by Google) Good and friendly treatment. (Original) Buen y Cordial Trato.
Eddy Navarro was EXCELLENT in helping me maintain my vehicle & keeping it in tip-top condition!! HIGHLY RECOMMENDED!! 😊😊
Great experience, Mauricio was very attentive and a great service adviser helped us with every question we had! Thank you!
Always amazing service Joaquín is best service advisor
I got so much help and fast. Service was outstanding!!! I am coming back!!!
Excellent service. Amazing customer service the best and Lucas it’s a 5 star ⭐️ customer care thanks for your service
Eddie was AWESOME in helping me out today & introducing a new way to service my beloved vehicle! HIGHLY RECOMMENDED!!!! 😊😊😊😊
Great overall service
I had a great experience purchasing a new Rav4 from West Kendall Toyota. Shout out to Andy Suarez who helped me through the process. He was always straightforward with his communication and never wasted my time. I came in once briefly to look at the showroom and by the second visit I was driving away with a new car having spent only a couple hours finalizing the deal. I would come here again the next time I'm looking to purchase a vehicle.
First experience in a Lexus service and I was a little worried but Mario was incredible explained everything detailed. Took the time to explain and listen to all my concerns. They gave me a complementary car wash! Everything was so nice! 5 star service
(Translated by Google) Excellent service, especially from Ms. Claudia. Reasonable price and clear explanation. I will definitely return. (Original) Muy buena la atención en especial la Señorita Claudia. Precio razonable y la explicación clara. Definitivamente regresaré
Great service and very fast!
I stopped by the Lexus Service Center near Pinecrest without an appointment. And Carlos got me in right away!” In about an hour and a half, everything was done, and my car was even washed. Outstanding customer service, highly recommended.
Very fast and easy process
Very good experience
Everything was good. Fast and easy.
No Parking! I tried to go by to look at a new Lexus SUV and there was no parking. I went to Volvo instead.
Mauricio was very helpful. I would recommend him anytime.
Toyota customer service treated me with honesty, respect, and professionalism. They are committed to providing reliable, high-quality automotive care while keeping you informed every step of the way. Thank you!
Rosa service advisor is very helpful to us great person
(Translated by Google) Good service (Original) Buen servicio
Liz in the service department was very attentive and professional. She welcomed me to the dealership and there was no wait. When you buy a premium luxury car you expect premium service in return and Liz lived up to my lofty expectations. Great job Liz, I’m sure you treat all your customers the same way, keep up the good work.
(Translated by Google) Excellent service from Juan (Original) Excelente service of Juan
Marylu Acosta helped me out and I was in and out in no time. Great service from start to finish.
Ronnie in service was awesome
Fast and brought the car right to me after maintenance.
Great service department very pleasant visit everyone was courteous and friendly Carlo my service guy in particular was very amicable and knowledgeable great asset for the company will be back to deal with Carlo again
Very customer friendly! Cat loaner available, attention to details.
Excellent service Yeily and staff were very professional and attentive
I had an excellent service experience at this Lexus dealership. As soon as I called my service advisor, Marylu, she immediately asked me to bring my vehicle in. When I arrived, a loaner vehicle was already available, which made the entire process incredibly convenient.
Throughout the repair, Marylu kept me informed every step of the way and provided timely updates. What impressed me most was that she even followed up with me the next day to make sure everything was working properly and that I was completely satisfied.
That level of professionalism, communication, and genuine customer care is exactly what ... Read More Google - Aug 5, 2026
Fast excellent service
They did a warranty repair on my brother's car. Willing to do the reascher to save him money.
(Translated by Google) Excellent service (Original) Servicio excelente
Pleasant experience. Efficient service. Staff were very warm and friendly.
Service person was professional and courteous.
Great servicei. All the personal was very polite and professional. Once again thank you for the attention.
It was easy to make an appointment, they let me know how long it was going to take when I arrived, they kept me informed of the process with texts to my phone, they sent a video of the work done, the waiting area is comfortable, there is food available to purchase from Pinecrest Bakery, and the bathrooms are clean.
Great service department! The sales department is not the best!
Excellent service!!
Great service
William Corredor was simply amazing! What a great human being. Much more than a car vendor. Best experience with him and actually got us a great deal, without the hassle.
Excellent service and customer service
Very good service.
The services was very good, but the complimentary car wash never happened
The Service Dept.at Lexus of West Kendall is excellent . The staff members are knowledgeable, considerate and organized. They try very hard to meet the customer’s needs!
Marylu Acosta best service advisor ive got in 5 years with lexus
Had a recurring battery issue with my Lexus that took a couple of visits to fully resolve, but Robert P stuck with it and made sure it got fixed right.
Excellent services and customer services, thank you Liz Infantes for your help
Alfonso And Vanessa were exceptional. The helped me with the service I needed and got me out in a timely manner.
Good experience except for the waiting time
Great experience! They were very professional and courteous. They record and send you a video of the service and my car had a recall and gave me a loaner. The following day I got my car back and it was washed!!! Highly recommend them.
Great service. Love my new advisor Marylu!
Mrs Flores, who was the driver who delivered the car was very helpful and polite., Car went for maintenance service,
(Translated by Google) I had an excellent experience. Jorge provided professional and attentive service and was always willing to answer all my questions. Esteban was also very kind and professional, ensuring the entire process was quick and smooth. They both made the experience very pleasant. I highly recommend them!
(Original)
Tuve una excelente experiencia. Jorge me brindó un servicio profesional, atento y siempre estuvo dispuesto a responder todas mis preguntas. Esteban también fue muy amable y profesional, asegurándose de que todo el proceso fuera rápido y sin complicaciones. Ambos hicieron que la experiencia fuera muy agradable. ¡Los ... Read More Google - Jul 27, 2026
Excellent sales person “Roberto”
Guadalupe has been my service advisor the past few times I bring my car in and she is fantastic! Very communicative and goes above and beyond. Service advisors with that hospitality are rare, very happy with my experience.
Excellent service and professionalism from Mr. Lucas
Excellent!! Omg Fabio made this purchase a true blessing! The service he provided, patience and must of all respect was simply magnificent. I had been in several other dealerships and he was by far the best salesman. I truly recommend him and the rest of the team. Simply love it!
Maynel was so professional and took the time to explain everything that had to do with servicing the vehicle. I would highly recommend to take their Lexus to be serviced there.
(Translated by Google) Excellent technical service and maintenance at Kendall Toyota, Rosy is super friendly and efficient. (Original) Excelente el servicio técnico y mantenimiento en Kendall Toyota, súper amable y eficiente Rosy
Exelentj jobi will recomend
I can’t speak highly enough about Andy Suarez, the salesman, who put me in a NEW car! I went in looking for a used car, but we made such a good deal, I got a new car. Also, the sales assistant, Albani, was so wonderful as well. She demonstrated excellent customer service, and worked to solve issues quickly. The only reason I dropped a star, was because of the other reception staff in the sales and service departments. Andy and Albani provided five star service though!
My advisor Ms Liz Infante of room #8 has been very supportive and helpful to me. She treats me as family and very respectful to me? Her professionalism is outstanding and she deserves to know about it? Lexus service needs more respectful hard working employees like her? Keep up the good work and your customer service is excellent? M. Torres
Lexus of Kendall
Carlo at Lexus of Kendall was extremely helpful and patient while I had to change all my tires on my car. He was detailed in explaining the process and kept me apprised of any issues or changes along the way. Thank you Carlo for all your help!
(Translated by Google) Excellent service (Original) Excelente servicio
(Translated by Google) Good and friendly treatment. (Original) Buen y Cordial Trato.
Eddy Navarro was EXCELLENT in helping me maintain my vehicle & keeping it in tip-top condition!! HIGHLY RECOMMENDED!! 😊😊
Great experience, Mauricio was very attentive and a great service adviser helped us with every question we had! Thank you!
Always amazing service Joaquín is best service advisor
I got so much help and fast. Service was outstanding!!! I am coming back!!!
Excellent service. Amazing customer service the best and Lucas it’s a 5 star ⭐️ customer care thanks for your service
Eddie was AWESOME in helping me out today & introducing a new way to service my beloved vehicle! HIGHLY RECOMMENDED!!!! 😊😊😊😊
Great overall service
I had a great experience purchasing a new Rav4 from West Kendall Toyota. Shout out to Andy Suarez who helped me through the process. He was always straightforward with his communication and never wasted my time. I came in once briefly to look at the showroom and by the second visit I was driving away with a new car having spent only a couple hours finalizing the deal. I would come here again the next time I'm looking to purchase a vehicle.
First experience in a Lexus service and I was a little worried but Mario was incredible explained everything detailed. Took the time to explain and listen to all my concerns. They gave me a complementary car wash! Everything was so nice! 5 star service
(Translated by Google) Excellent service, especially from Ms. Claudia. Reasonable price and clear explanation. I will definitely return. (Original) Muy buena la atención en especial la Señorita Claudia. Precio razonable y la explicación clara. Definitivamente regresaré
Great service and very fast!
I stopped by the Lexus Service Center near Pinecrest without an appointment. And Carlos got me in right away!” In about an hour and a half, everything was done, and my car was even washed. Outstanding customer service, highly recommended.
Very fast and easy process
Very good experience
Everything was good. Fast and easy.
No Parking! I tried to go by to look at a new Lexus SUV and there was no parking. I went to Volvo instead.
Mauricio was very helpful. I would recommend him anytime.
Toyota customer service treated me with honesty, respect, and professionalism. They are committed to providing reliable, high-quality automotive care while keeping you informed every step of the way. Thank you!
Rosa service advisor is very helpful to us great person
(Translated by Google) Good service (Original) Buen servicio
Liz in the service department was very attentive and professional. She welcomed me to the dealership and there was no wait. When you buy a premium luxury car you expect premium service in return and Liz lived up to my lofty expectations. Great job Liz, I’m sure you treat all your customers the same way, keep up the good work.
(Translated by Google) Excellent service from Juan (Original) Excelente service of Juan
Marylu Acosta helped me out and I was in and out in no time. Great service from start to finish.
Ronnie in service was awesome
Fast and brought the car right to me after maintenance.
Great service department very pleasant visit everyone was courteous and friendly Carlo my service guy in particular was very amicable and knowledgeable great asset for the company will be back to deal with Carlo again
Very customer friendly! Cat loaner available, attention to details.
Excellent service Yeily and staff were very professional and attentive
I had an excellent service experience at this Lexus dealership. As soon as I called my service advisor, Marylu, she immediately asked me to bring my vehicle in. When I arrived, a loaner vehicle was already available, which made the entire process incredibly convenient.
Throughout the repair, Marylu kept me informed every step of the way and provided timely updates. What impressed me most was that she even followed up with me the next day to make sure everything was working properly and that I was completely satisfied.
That level of professionalism, communication, and genuine customer care is exactly what ... Read More Google - Aug 5, 2026
Fast excellent service
They did a warranty repair on my brother's car. Willing to do the reascher to save him money.
(Translated by Google) Excellent service (Original) Servicio excelente
Pleasant experience. Efficient service. Staff were very warm and friendly.
Service person was professional and courteous.
Great servicei. All the personal was very polite and professional. Once again thank you for the attention.
It was easy to make an appointment, they let me know how long it was going to take when I arrived, they kept me informed of the process with texts to my phone, they sent a video of the work done, the waiting area is comfortable, there is food available to purchase from Pinecrest Bakery, and the bathrooms are clean.
Great service department! The sales department is not the best!
Excellent service!!
Great service
William Corredor was simply amazing! What a great human being. Much more than a car vendor. Best experience with him and actually got us a great deal, without the hassle.
Excellent service and customer service
Very good service.
The services was very good, but the complimentary car wash never happened
The Service Dept.at Lexus of West Kendall is excellent . The staff members are knowledgeable, considerate and organized. They try very hard to meet the customer’s needs!
Marylu Acosta best service advisor ive got in 5 years with lexus
Had a recurring battery issue with my Lexus that took a couple of visits to fully resolve, but Robert P stuck with it and made sure it got fixed right.
Excellent services and customer services, thank you Liz Infantes for your help
Alfonso And Vanessa were exceptional. The helped me with the service I needed and got me out in a timely manner.
Good experience except for the waiting time
Great experience! They were very professional and courteous. They record and send you a video of the service and my car had a recall and gave me a loaner. The following day I got my car back and it was washed!!! Highly recommend them.
Great service. Love my new advisor Marylu!
Mrs Flores, who was the driver who delivered the car was very helpful and polite., Car went for maintenance service,
(Translated by Google) I had an excellent experience. Jorge provided professional and attentive service and was always willing to answer all my questions. Esteban was also very kind and professional, ensuring the entire process was quick and smooth. They both made the experience very pleasant. I highly recommend them!
(Original)
Tuve una excelente experiencia. Jorge me brindó un servicio profesional, atento y siempre estuvo dispuesto a responder todas mis preguntas. Esteban también fue muy amable y profesional, asegurándose de que todo el proceso fuera rápido y sin complicaciones. Ambos hicieron que la experiencia fuera muy agradable. ¡Los ... Read More Google - Jul 27, 2026
Excellent sales person “Roberto”
Guadalupe has been my service advisor the past few times I bring my car in and she is fantastic! Very communicative and goes above and beyond. Service advisors with that hospitality are rare, very happy with my experience.
Excellent service and professionalism from Mr. Lucas
Excellent!! Omg Fabio made this purchase a true blessing! The service he provided, patience and must of all respect was simply magnificent. I had been in several other dealerships and he was by far the best salesman. I truly recommend him and the rest of the team. Simply love it!
Maynel was so professional and took the time to explain everything that had to do with servicing the vehicle. I would highly recommend to take their Lexus to be serviced there.
(Translated by Google) Excellent technical service and maintenance at Kendall Toyota, Rosy is super friendly and efficient. (Original) Excelente el servicio técnico y mantenimiento en Kendall Toyota, súper amable y eficiente Rosy
Exelentj jobi will recomend
I can’t speak highly enough about Andy Suarez, the salesman, who put me in a NEW car! I went in looking for a used car, but we made such a good deal, I got a new car. Also, the sales assistant, Albani, was so wonderful as well. She demonstrated excellent customer service, and worked to solve issues quickly. The only reason I dropped a star, was because of the other reception staff in the sales and service departments. Andy and Albani provided five star service though!
My advisor Ms Liz Infante of room #8 has been very supportive and helpful to me. She treats me as family and very respectful to me? Her professionalism is outstanding and she deserves to know about it? Lexus service needs more respectful hard working employees like her? Keep up the good work and your customer service is excellent? M. Torres
Lexus of West Kendall
Carlo at Lexus of Kendall was extremely helpful and patient while I had to change all my tires on my car. He was detailed in explaining the process and kept me apprised of any issues or changes along the way. Thank you Carlo for all your help!
(Translated by Google) Excellent service (Original) Excelente servicio
(Translated by Google) Good and friendly treatment. (Original) Buen y Cordial Trato.
Eddy Navarro was EXCELLENT in helping me maintain my vehicle & keeping it in tip-top condition!! HIGHLY RECOMMENDED!! 😊😊
Great experience, Mauricio was very attentive and a great service adviser helped us with every question we had! Thank you!
Always amazing service Joaquín is best service advisor
I got so much help and fast. Service was outstanding!!! I am coming back!!!
Excellent service. Amazing customer service the best and Lucas it’s a 5 star ⭐️ customer care thanks for your service
Eddie was AWESOME in helping me out today & introducing a new way to service my beloved vehicle! HIGHLY RECOMMENDED!!!! 😊😊😊😊
Great overall service
I had a great experience purchasing a new Rav4 from West Kendall Toyota. Shout out to Andy Suarez who helped me through the process. He was always straightforward with his communication and never wasted my time. I came in once briefly to look at the showroom and by the second visit I was driving away with a new car having spent only a couple hours finalizing the deal. I would come here again the next time I'm looking to purchase a vehicle.
First experience in a Lexus service and I was a little worried but Mario was incredible explained everything detailed. Took the time to explain and listen to all my concerns. They gave me a complementary car wash! Everything was so nice! 5 star service
(Translated by Google) Excellent service, especially from Ms. Claudia. Reasonable price and clear explanation. I will definitely return. (Original) Muy buena la atención en especial la Señorita Claudia. Precio razonable y la explicación clara. Definitivamente regresaré
Great service and very fast!
I stopped by the Lexus Service Center near Pinecrest without an appointment. And Carlos got me in right away!” In about an hour and a half, everything was done, and my car was even washed. Outstanding customer service, highly recommended.
Very fast and easy process
Very good experience
Everything was good. Fast and easy.
No Parking! I tried to go by to look at a new Lexus SUV and there was no parking. I went to Volvo instead.
Mauricio was very helpful. I would recommend him anytime.
Toyota customer service treated me with honesty, respect, and professionalism. They are committed to providing reliable, high-quality automotive care while keeping you informed every step of the way. Thank you!
Rosa service advisor is very helpful to us great person
(Translated by Google) Good service (Original) Buen servicio
Liz in the service department was very attentive and professional. She welcomed me to the dealership and there was no wait. When you buy a premium luxury car you expect premium service in return and Liz lived up to my lofty expectations. Great job Liz, I’m sure you treat all your customers the same way, keep up the good work.
(Translated by Google) Excellent service from Juan (Original) Excelente service of Juan
Marylu Acosta helped me out and I was in and out in no time. Great service from start to finish.
Ronnie in service was awesome
Fast and brought the car right to me after maintenance.
Great service department very pleasant visit everyone was courteous and friendly Carlo my service guy in particular was very amicable and knowledgeable great asset for the company will be back to deal with Carlo again
Very customer friendly! Cat loaner available, attention to details.
Excellent service Yeily and staff were very professional and attentive
I had an excellent service experience at this Lexus dealership. As soon as I called my service advisor, Marylu, she immediately asked me to bring my vehicle in. When I arrived, a loaner vehicle was already available, which made the entire process incredibly convenient.
Throughout the repair, Marylu kept me informed every step of the way and provided timely updates. What impressed me most was that she even followed up with me the next day to make sure everything was working properly and that I was completely satisfied.
That level of professionalism, communication, and genuine customer care is exactly what ... Read More Google - Aug 5, 2026
Fast excellent service
They did a warranty repair on my brother's car. Willing to do the reascher to save him money.
(Translated by Google) Excellent service (Original) Servicio excelente
Pleasant experience. Efficient service. Staff were very warm and friendly.
Service person was professional and courteous.
Great servicei. All the personal was very polite and professional. Once again thank you for the attention.
It was easy to make an appointment, they let me know how long it was going to take when I arrived, they kept me informed of the process with texts to my phone, they sent a video of the work done, the waiting area is comfortable, there is food available to purchase from Pinecrest Bakery, and the bathrooms are clean.
Great service department! The sales department is not the best!
Excellent service!!
Great service
William Corredor was simply amazing! What a great human being. Much more than a car vendor. Best experience with him and actually got us a great deal, without the hassle.
Excellent service and customer service
Very good service.
The services was very good, but the complimentary car wash never happened
The Service Dept.at Lexus of West Kendall is excellent . The staff members are knowledgeable, considerate and organized. They try very hard to meet the customer’s needs!
Marylu Acosta best service advisor ive got in 5 years with lexus
Had a recurring battery issue with my Lexus that took a couple of visits to fully resolve, but Robert P stuck with it and made sure it got fixed right.
Excellent services and customer services, thank you Liz Infantes for your help
Alfonso And Vanessa were exceptional. The helped me with the service I needed and got me out in a timely manner.
Good experience except for the waiting time
Great experience! They were very professional and courteous. They record and send you a video of the service and my car had a recall and gave me a loaner. The following day I got my car back and it was washed!!! Highly recommend them.
Great service. Love my new advisor Marylu!
Mrs Flores, who was the driver who delivered the car was very helpful and polite., Car went for maintenance service,
(Translated by Google) I had an excellent experience. Jorge provided professional and attentive service and was always willing to answer all my questions. Esteban was also very kind and professional, ensuring the entire process was quick and smooth. They both made the experience very pleasant. I highly recommend them!
(Original)
Tuve una excelente experiencia. Jorge me brindó un servicio profesional, atento y siempre estuvo dispuesto a responder todas mis preguntas. Esteban también fue muy amable y profesional, asegurándose de que todo el proceso fuera rápido y sin complicaciones. Ambos hicieron que la experiencia fuera muy agradable. ¡Los ... Read More Google - Jul 27, 2026
Excellent sales person “Roberto”
Guadalupe has been my service advisor the past few times I bring my car in and she is fantastic! Very communicative and goes above and beyond. Service advisors with that hospitality are rare, very happy with my experience.
Excellent service and professionalism from Mr. Lucas
Excellent!! Omg Fabio made this purchase a true blessing! The service he provided, patience and must of all respect was simply magnificent. I had been in several other dealerships and he was by far the best salesman. I truly recommend him and the rest of the team. Simply love it!
Maynel was so professional and took the time to explain everything that had to do with servicing the vehicle. I would highly recommend to take their Lexus to be serviced there.
(Translated by Google) Excellent technical service and maintenance at Kendall Toyota, Rosy is super friendly and efficient. (Original) Excelente el servicio técnico y mantenimiento en Kendall Toyota, súper amable y eficiente Rosy
Exelentj jobi will recomend
I can’t speak highly enough about Andy Suarez, the salesman, who put me in a NEW car! I went in looking for a used car, but we made such a good deal, I got a new car. Also, the sales assistant, Albani, was so wonderful as well. She demonstrated excellent customer service, and worked to solve issues quickly. The only reason I dropped a star, was because of the other reception staff in the sales and service departments. Andy and Albani provided five star service though!
My advisor Ms Liz Infante of room #8 has been very supportive and helpful to me. She treats me as family and very respectful to me? Her professionalism is outstanding and she deserves to know about it? Lexus service needs more respectful hard working employees like her? Keep up the good work and your customer service is excellent? M. Torres
