Bean Auto Group Reviews

(Translated by Google) Excellent service, thank you very much. (Original) Excelente servicio muchas gracias

(Translated by Google) Personalized and incredibly kind attention from Mr. Álvaro Fajardo (Original) Atención personalizada e inmensa mente amable la atención del señor Álvaro fajardo

(Translated by Google) Great! (Original) Super bien

I never review places to say something negative. Instead, I simply stop going there. However, I have been going to West Kendall Toyota for more than 10 years now. It has always been a great experience, not only when purchasing a vehicle but also for maintenance. I have had several service advisors throughout these years, but they have all been very professional. I am so excited to see that now we can see the work that is being done through video. Communication is also important! I have always been informed of any little delays or progress while waiting in the waiting ... Read More

Full review text opened.

DealerRater - Sep 29, 2026

I never review places to say something negative. Instead, I simply stop going there. However, I have been going to West Kendall Toyota for more than 10 years now. It has always been a great experience, not only when purchasing a vehicle but also for maintenance. I have had several service advisors throughout these years, but they have all been very professional. I am so excited to see that now we can see the work that is being done through video. Communication is also important! I have always been informed of any little delays or progress while waiting in the waiting room. This is the best place to buy and service your vehicle! Thank you West Kendall Toyota for all these years!

Read at DealerRater

The service was fast and friendly. At many service centers they try to upsell you. That is never a problem here. The service technicians also send you a video as they go so you can get a rundown directly from them! Great idea. I would definitely recommend West Kendall Toyota service.

(Translated by Google) Excellent👏👍 (Original) Exelente👏👍

The employees here were super nice. Please take care of them

Stress-free, exceptional attitude, no pressure sales, does exist at West Kendall Toyota!! Humberto Farías, our Sales Rep was outstanding!! This dealer is an authorized Costco Auto Program dealership and there were no gimmicks and we saved $$ by contacting Costco first, then West Kendall Toyota contacted us (JP Boue who is their Internet Rep who assigned Humberto Farías). Smooth, no haggling, and we love our low miles, Toyota certified 2024 4Runner SR5 Premium!!! Highly recommend that you give Humberto a call!

(Translated by Google) Jose A. Garcia did an excellent job! He treated us super well and got us a great deal on the Lexus NX! (Original) Jose A. Garcia hizo un excelente trabajo! Nos trato super y nos consiguió buen deal con el Lexus NX !

(Translated by Google) Thanks to Oreste Orozco for his very kind attention; the process was very quick and transparent. (Original) Gracias a Oreste Orozco x su atención muy amable el proceso fue muy rápido y transparente

(Translated by Google) Professional (Original) Profesional

(Translated by Google) Excellent service, fast and efficient, 100% recommended (Original) Buena atención rapidez y eficaz recomendable 100 por ciento

(Translated by Google) Excellent service 🌟🙌🏻 (Original) Excelente Servicio 🌟🙌🏻

(Translated by Google) Everything was great, very professional. (Original) Todo muy bien muy profesional

Perfect

Very good experience , 100 % recommended. Liz was very helpful .

Had the pleasure of doing business with Armando and the only person who kept it 100 with me. Thank you Armando for everything.

Excellent attention from Mr. Juan Mercado. He informed me very clearly about the prices, the financing contract and the available options without any kind of pressure. It's nice to do business with such honest and professional people. 100% recommended."

Juan Soto and Edwin Obando were great help and very welcoming and heart warming to help amazing attitude and compassion kindness towards my boyfriend and I fell in love with the new Lexus 2026 is350

(Translated by Google) Excellent service, fast and clean!!! I recommend it 100%. (Original) Excelente servicio , rápido y limpio !!! lk recomiendo 100 %.

(Translated by Google) My namesake Mario helped me a lot, excellent service!!! (Original) Mi tocallo Mario me ayudo mucho excelente servicio!!!

Mauricio is was very helpful

The best customer service! Staff are very professional and kind

(Translated by Google) Excellent service and attention. Thank you. (Original) Buen servicio y atención. Gracias

(Translated by Google) The service is good and fast. Mr. Angel Fuentes and Mr. Carlos assisted me very professionally. The technical service and spare parts are genuine, and there's a free and comfortable coffee bar in the waiting room. Just one small detail: at the time of payment, they charged me the established 7% tax and an additional 3% that they didn't tell me about before the service. It's ridiculous to charge a fee for swiping a card at a Lexus dealership. But even so, I recommend it. (Original) La atención es buena y rápida, El Señ... Read More

Full review text opened.

Google - Sep 24, 2026

(Translated by Google) The service is good and fast. Mr. Angel Fuentes and Mr. Carlos assisted me very professionally. The technical service and spare parts are genuine, and there's a free and comfortable coffee bar in the waiting room. Just one small detail: at the time of payment, they charged me the established 7% tax and an additional 3% that they didn't tell me about before the service. It's ridiculous to charge a fee for swiping a card at a Lexus dealership. But even so, I recommend it. (Original) La atención es buena y rápida, El Señor Angel Fuentes y el Sr Carlos me atendieron muy profesionalmente , el servicio técnico y los repuestos son auténticos, en la sala de espera hay una cafetería gratuita y confortable. Solo un detalle , al momento del pago me cobraron el 7% establecido de tax y un 3% adicional que no me lo dijeron antes de hacer el cervicio . En una agencia Lexus es ridículo cobrar por pasar la tarjeta. Pero aun así lo recomiendo.

Lexus of Kendall the best dealer in town ! Thanks to my salesperson Bryan Santos for all the help

Bryan Santos was my salesman at Lexus of Kendall great service thank you!

(Translated by Google) Andy Suarez helped me with my purchase, making it easy since it was my first car. He was very professional. I'm grateful and very happy with my purchase. (Original) Andy Suarez fue quien me ayudo en mi compra haciendolo facil ya Que era mi primer carro muy professional Agradecido y muy contento con mi compra

Excellent service by Efrain Hazim at services department 100 % recommended!!!

Bryan Santos excellent salesman! Helped me with everything and was extremely nice.

Thank you guy , very fast and professional services , you are the best

Great service, very professional

Wry professional

Always great customer service. Thank you Alfonso for all the help!

I went for a maintenance and had an appointment, the wait was excessive, from 10 am to 2:30 pm. Other customers and I were talking about the issue and we think that the service department is over booking appointments. I also noticed a great quantity of younger employees grouped and talking, laughing. I suggest more customer service training for the newer employees, and scheduling more employees on Saturdays. Kelly as usual was very helpful, the young ladies at the checkout counter were very nice.

(Translated by Google) Excellent (Original) Exelente

I moved from the area and still drive an hour to come to Kendall location. Ridiculous how good the service is.

(Translated by Google) Mario Loyola is a very good salesman and communicator. He served us very well and had a very professional attitude. (Original) Mario Loyola muy buen vendedor y comunicador. Nos atendio muy bien una actitud muy professional

(Translated by Google) My greetings and respect to Mr. Mario Loyola for his attention and good knowledge of his work, thank you very much 🥰 (Original) Mis saludos y respeto al señor Mario Loyola por su atención y buen conocimiento de su trabajo muchas gracias 🥰

Eddie Navarro at Lexus of Kendall, Is always polite and professional. He listens attentively to customer concerns. He is knowledgeable and has appropriate expertise to explain clearly what needs to be repaired. The attendants outside who take your car in are also very nice and even walk you to the door and tell you what to do next . My car runs great and I’m very pleased with the service I received. Having a loaner was most helpful! Thank you so much!!

(Translated by Google) Thank you Mr. Mario Loyola and Laura Madrina for the attention I received during my visit to that business. Great service. (Original) Gracias El Señor, Mario Loyola Laura Madrina por la atención recibida, Durante mi visita a ese negocio, Gran atencion.

(Translated by Google) Hello, I'm very happy with your service and explanation of how everything worked at the dealership. You were communicative and professional. Congratulations to Mario Loyola! (Original) Hola estoy muy contenta con su servicio y explicación de todo como funcionaban las cosas en dealer , comunicativo y profesional felicitaciones a Mario Loyola

(Translated by Google) Mario Loyola is a very good salesperson and communicator, providing excellent and professional service. I am satisfied with his service. (Original) Mario loyola muy buen vendedor y communicador, una atencion muy buena y professional. Satisfecho con su servicio

(Translated by Google) I loved the way Mario Loyola treated me, I'm sure I'll be back. (Original) Me encanto el trato de Mario Loyola estoy segura q volvere .

Excellent treatment and service of Mario Loyola I will come back

(Translated by Google) We loved Mario Loyola, we'll be back for him!!! (Original) Mario Loyola nos encantó volveremos con el!!!

(Translated by Google) Excellent service and they are very helpful. (Original) Excelente trato y ayudan mucho

(Translated by Google) The service is excellent, everyone is very friendly, and I loved that they help you solve your problems at no cost. (Original) El trato es exquisito, todos muy amables y me encanto que te ayudan a resolver tus problemas sin costo alguno.

I truly appreciate all the time, effort, and professionalism Jose A Garcia showed me throughout the entire process. If you’re looking for someone who genuinely cares about helping their customers, I highly recommend Jose A García, Lexus of Kendall.

Me parece muy bueno y profesional el servicio que proporciona el señor Arturo Castillo, ya que te recomienda lo que en realidad necesita el vehículo

Great experience. Andy Suarez set everything up and we were ready to go as soon as we got there. It was quick and easy and Andy made sure we were taken care of.

(Translated by Google) Thank you so much, Orestes, for your service. It was very transparent, and you found a way to help me and my family get the best deal. Thank you. (Original) Muchísimas gracias Orestes por su servicio, muy transparente y encontró la manera de ayudarme a mí y mi familia para obtener el mejor negocio. Gracias

(Translated by Google) Orestes was wonderful, he treated me exceptionally well, I'm so happy with this achievement! (Original) Orestes una maravilla,me atendió demasiado bien,estoy feliz con este logro!

(Translated by Google) I was very satisfied with Orestes Roque's service. He was kind, patient, and very clear in explaining everything. I never felt pressured and always felt he was trying to help me make the best decision. I highly recommend him. (Original) Quedé muy satisfecho con la atención de Orestes Roque. Fue amable, paciente y muy claro al explicarme todo. No me sentí presionado en ningún momento y siempre sentí que estaba tratando de ayudarme a tomar la mejor decisión. Lo recomiendo totalmente.

(Translated by Google) Excellent service from Orestes Roque. Very kind, professional, and attentive at all times. He made the whole process easy and pleasant. Thank you so much for the excellent service! I definitely recommend him. (Original) Excelente servicio de parte de Orestes Roque. Muy amable, profesional y atento en todo momento. Hizo todo el proceso fácil y agradable. ¡Muchas gracias por la excelente atención! Definitivamente lo recomiendo.

(Translated by Google) A very good experience with Orestes Roque; he made the experience simple and uncomplicated. I am very grateful to him. (Original) Muy buena experiencia con Orestes Roque hizo la experiencia fuera sencilla y sin complicaciones. Mas que agradecida con el.

(Translated by Google) Very good service (Original) Muy buen servicio

You know? It was great! There was the "I want the best price for my trade in" and sales' pitch for why "you are getting a really good deal" bit. All in all, I really got a good deal. Sergio was great in answering all my questions showing me the ins and outs of the new car. This has been the best experience I have had buying a new in my long life. Sergio thank you for your patience.

(Translated by Google) Orestes gave me excellent service and treated me wonderfully. He was very attentive and answered all my questions... the best!!! (Original) Me atendió Orestes excelente servicio y me trató súper,muy atento y supo orientarme en todas mis dudas…el mejor !!!

(Translated by Google) Excellent, very friendly staff and they help you solve your problem quickly (Original) Excelente, personal muy amable y te ayudan a resolver tu problema rápido

(Translated by Google) Geovanny gave us excellent service in the finance department, and Esteban followed up with us for several days and found the exact car we wanted. Thank you, Bryan, for joining us for the test drive. Thank you to the team for such great service and for fulfilling our wishes. (Original) Geovvanny nos atendió muy bien en.la parte de finanzas y Esteban nos dio seguimiento varios días y buscó el carro que queríamos exactamente. Gracias Bryan por acompañarnos en la prueba de manejo. Gracias equipo por tan buena atención y por complacer nuestros ... Read More

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Google - Sep 17, 2026

(Translated by Google) Geovanny gave us excellent service in the finance department, and Esteban followed up with us for several days and found the exact car we wanted. Thank you, Bryan, for joining us for the test drive. Thank you to the team for such great service and for fulfilling our wishes. (Original) Geovvanny nos atendió muy bien en.la parte de finanzas y Esteban nos dio seguimiento varios días y buscó el carro que queríamos exactamente. Gracias Bryan por acompañarnos en la prueba de manejo. Gracias equipo por tan buena atención y por complacer nuestros deseos.

Cristian was awesome, efficient and very helpful. hope he gets recognition, cause he sure knows how to do his job!!!

(Translated by Google) Excellent service, very professional and cooperative with the customer (Original) Excelente servicio, muy profesionales y cooperativos con el cliente

Mike is the best service advisor. I highly recommend!!! He knows exactly what is the problem and what is the solution for my car . Thank you

People very courteous and professional

Very happy with the service at this Toyota dealership.

Alfonso Robleto provided exceptional service, effectively restoring my vehicle to optimal condition. His professional demeanor and willingness to assist were greatly appreciated. I intend to return to this location for future maintenance. Thank you, Alfonso.

Mario in service department was amazing. He called me an uber and kept me informed. First class service!!

My first time using the service department. I lease my car and as part of the lease you get free maintenance. Took it in for a recall today and took advantage to get the maintenance done. They returned my car freshly washed wish was very nice. Note: you may or may not be told that you will receive a text and email stating you owe for the maintenance but that’s their process.

Excellent service

Kendall Toyota is spectacular the only think I have to complain is the pick up service, I wait for 1 hour and they don’t pick me up I have to get Uber

Arrived a 20 mins early for my appointment, which I thought was going to set me back. It did not. Bobby greeted me with a great smile and welcomed me to West Kendall Toyota. He took my info and introduced me to my Service Advisors, Frank Gomez. Frank is a very knowledgeable advisor with excellent customer service skills. He wrote up the work order and processed my order in short order. He asked me politely if I wanted to wait in the dealership lounge, and directed me to it. I received a video from Frank which was made by Jose , the ... Read More

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Google - Sep 16, 2026

Arrived a 20 mins early for my appointment, which I thought was going to set me back. It did not. Bobby greeted me with a great smile and welcomed me to West Kendall Toyota. He took my info and introduced me to my Service Advisors, Frank Gomez. Frank is a very knowledgeable advisor with excellent customer service skills. He wrote up the work order and processed my order in short order. He asked me politely if I wanted to wait in the dealership lounge, and directed me to it. I received a video from Frank which was made by Jose , the service tech working on my vehicle illustrating all the checks he made and what service was being done. Overall, it was a great experience, with a well trained staff. Thank you Frank and West Kendall Toyota. Job well done at a fair price. I will be returning.

Every person encountered, from the mechanic, to the service writer, to the service manager, was overwhelmingly courteous, helpful, and professional. I'll never even shop another make because I can't imagine better service than here. After all, all cars are pretty close to the same in the beginning; it's how they are maintained that gives them long-term value.

I had to wait only to get my car at the end. There's only one person to give you the keys. It took forever. Besides that. Everything was as expected. Thank you!

(Translated by Google) Excellent service, thank you very much. (Original) Excelente servicio muchas gracias

(Translated by Google) Personalized and incredibly kind attention from Mr. Álvaro Fajardo (Original) Atención personalizada e inmensa mente amable la atención del señor Álvaro fajardo

(Translated by Google) Great! (Original) Super bien

I never review places to say something negative. Instead, I simply stop going there. However, I have been going to West Kendall Toyota for more than 10 years now. It has always been a great experience, not only when purchasing a vehicle but also for maintenance. I have had several service advisors throughout these years, but they have all been very professional. I am so excited to see that now we can see the work that is being done through video. Communication is also important! I have always been informed of any little delays or progress while waiting in the waiting ... Read More

Full review text opened.

DealerRater - Sep 29, 2026

I never review places to say something negative. Instead, I simply stop going there. However, I have been going to West Kendall Toyota for more than 10 years now. It has always been a great experience, not only when purchasing a vehicle but also for maintenance. I have had several service advisors throughout these years, but they have all been very professional. I am so excited to see that now we can see the work that is being done through video. Communication is also important! I have always been informed of any little delays or progress while waiting in the waiting room. This is the best place to buy and service your vehicle! Thank you West Kendall Toyota for all these years!

Read at DealerRater

The service was fast and friendly. At many service centers they try to upsell you. That is never a problem here. The service technicians also send you a video as they go so you can get a rundown directly from them! Great idea. I would definitely recommend West Kendall Toyota service.

(Translated by Google) Excellent👏👍 (Original) Exelente👏👍

The employees here were super nice. Please take care of them

Stress-free, exceptional attitude, no pressure sales, does exist at West Kendall Toyota!! Humberto Farías, our Sales Rep was outstanding!! This dealer is an authorized Costco Auto Program dealership and there were no gimmicks and we saved $$ by contacting Costco first, then West Kendall Toyota contacted us (JP Boue who is their Internet Rep who assigned Humberto Farías). Smooth, no haggling, and we love our low miles, Toyota certified 2024 4Runner SR5 Premium!!! Highly recommend that you give Humberto a call!

(Translated by Google) Jose A. Garcia did an excellent job! He treated us super well and got us a great deal on the Lexus NX! (Original) Jose A. Garcia hizo un excelente trabajo! Nos trato super y nos consiguió buen deal con el Lexus NX !

(Translated by Google) Thanks to Oreste Orozco for his very kind attention; the process was very quick and transparent. (Original) Gracias a Oreste Orozco x su atención muy amable el proceso fue muy rápido y transparente

(Translated by Google) Professional (Original) Profesional

(Translated by Google) Excellent service, fast and efficient, 100% recommended (Original) Buena atención rapidez y eficaz recomendable 100 por ciento

(Translated by Google) Excellent service 🌟🙌🏻 (Original) Excelente Servicio 🌟🙌🏻

(Translated by Google) Everything was great, very professional. (Original) Todo muy bien muy profesional

Perfect

Very good experience , 100 % recommended. Liz was very helpful .

Had the pleasure of doing business with Armando and the only person who kept it 100 with me. Thank you Armando for everything.

Excellent attention from Mr. Juan Mercado. He informed me very clearly about the prices, the financing contract and the available options without any kind of pressure. It's nice to do business with such honest and professional people. 100% recommended."

Juan Soto and Edwin Obando were great help and very welcoming and heart warming to help amazing attitude and compassion kindness towards my boyfriend and I fell in love with the new Lexus 2026 is350

(Translated by Google) Excellent service, fast and clean!!! I recommend it 100%. (Original) Excelente servicio , rápido y limpio !!! lk recomiendo 100 %.

(Translated by Google) My namesake Mario helped me a lot, excellent service!!! (Original) Mi tocallo Mario me ayudo mucho excelente servicio!!!

Mauricio is was very helpful

The best customer service! Staff are very professional and kind

(Translated by Google) Excellent service and attention. Thank you. (Original) Buen servicio y atención. Gracias

(Translated by Google) The service is good and fast. Mr. Angel Fuentes and Mr. Carlos assisted me very professionally. The technical service and spare parts are genuine, and there's a free and comfortable coffee bar in the waiting room. Just one small detail: at the time of payment, they charged me the established 7% tax and an additional 3% that they didn't tell me about before the service. It's ridiculous to charge a fee for swiping a card at a Lexus dealership. But even so, I recommend it. (Original) La atención es buena y rápida, El Señ... Read More

Full review text opened.

Google - Sep 24, 2026

(Translated by Google) The service is good and fast. Mr. Angel Fuentes and Mr. Carlos assisted me very professionally. The technical service and spare parts are genuine, and there's a free and comfortable coffee bar in the waiting room. Just one small detail: at the time of payment, they charged me the established 7% tax and an additional 3% that they didn't tell me about before the service. It's ridiculous to charge a fee for swiping a card at a Lexus dealership. But even so, I recommend it. (Original) La atención es buena y rápida, El Señor Angel Fuentes y el Sr Carlos me atendieron muy profesionalmente , el servicio técnico y los repuestos son auténticos, en la sala de espera hay una cafetería gratuita y confortable. Solo un detalle , al momento del pago me cobraron el 7% establecido de tax y un 3% adicional que no me lo dijeron antes de hacer el cervicio . En una agencia Lexus es ridículo cobrar por pasar la tarjeta. Pero aun así lo recomiendo.

Lexus of Kendall the best dealer in town ! Thanks to my salesperson Bryan Santos for all the help

Bryan Santos was my salesman at Lexus of Kendall great service thank you!

(Translated by Google) Andy Suarez helped me with my purchase, making it easy since it was my first car. He was very professional. I'm grateful and very happy with my purchase. (Original) Andy Suarez fue quien me ayudo en mi compra haciendolo facil ya Que era mi primer carro muy professional Agradecido y muy contento con mi compra

Excellent service by Efrain Hazim at services department 100 % recommended!!!

Bryan Santos excellent salesman! Helped me with everything and was extremely nice.

Thank you guy , very fast and professional services , you are the best

Great service, very professional

Wry professional

Always great customer service. Thank you Alfonso for all the help!