Bean Auto Group Reviews

All Out Customer Service

But don’t take our word for it! Read our recent customer testimonials.

Kendall Toyota

dealer site

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Google Jul 1, 2026

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Google Jun 30, 2026

I had an exceptional service experience at Lexus of Kendall, thanks to Efrain Hazim. I always get a little nervous when I have to bring my car in for service, but Efrain immediately put me at ease. He has a positive disposition, took the time to explain everything clearly, and made the entire process feel effortless. They even provided me with a video showing exactly how they performed the inspection, which I had never seen before and really added to my peace of mind. The waiting area is clean, comfortable, and pleasant, which made the experience even better. It’s ... Read More

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Google Jun 30, 2026

Excellent service. Thanks Marilou Acosta for your care and assistance as always.

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Google Jun 30, 2026

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Google Jun 30, 2026

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Google Jun 30, 2026

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Google Jun 29, 2026

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Google Jun 29, 2026

(Translated by Google) The experience was great. Mauricio, the employee, was very kind and attentive. The driver who took me there and picked me up was also excellent. Thank you, Mauricio, for being so attentive; I really appreciate it. God bless you. 🙏🫶 (Original) La experiencia fue muy bien. Empleado Mauricio fue. Muy amable y atento. Así como el chofer Que me llevó y recojio todo estubo muy bien. Gracias Mauricio por ser tan atento te agradesco. Mucho Dios te bendiga. 🙏🫶

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Google Jun 29, 2026

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Google Jun 29, 2026

Purchased a 2024 Highlander from Kendall. It was the easiest car purchase I've ever made. Agreed to a price over the phone. Drove 4 1/2 hours, vehicle was ready when I got there, exactly as described. Quick test drive and filled out paperwork. Manager and salesman were so amazing to work with that I will likely check with them first for future purchases even though I live on the other side of the state.

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Google Jun 29, 2026

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Google Jun 29, 2026

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Google Jun 28, 2026

Amazing Experience at West Kendall Toyota. Remy helped us to find the best deal and thank to him we could get rid of a serious upside-down. Now we have Avery nice new car at an amazing price. 100% recommended

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Google Jun 28, 2026

Great service, fast and very nice staff!

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Google Jun 28, 2026

I arrived to the service area & Kelly at services helped get my car in & out right before closing! Thank you to everyone who helped!

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Google Jun 28, 2026

Great and fast service! Thank you Yeily Díaz!

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Google Jun 27, 2026

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Google Jun 27, 2026

I had a great experience at Kendall Toyota. I dropped my car off for service, and they made the process very convenient by shuttling me to and from a nearby shopping center while I waited. I also appreciated that they showed me a video explaining the issues my car needed attention on, which made everything feel transparent. Communication was excellent throughout the visit, and they kept me updated the whole time. At the end, they thanked me and made sure everything was handled professionally. Thank you Kendall Toyota, and a special thank you to Kelly Monroy for the great service.

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Google Jun 27, 2026

Kelly took care of me and always pleasant, professional, and very transparent.

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Google Jun 27, 2026

Stefano was a amazing salesman I went to buy my car on 6/24 and he was kind and patient throughout the process of getting my new car

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Google Jun 27, 2026

They were very friendly and attentive. They had my car ready in a relatively very short period of time. Communication was great.

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Google Jun 27, 2026

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Google Jun 27, 2026

(Translated by Google) Excellent service from their employees. The brand speaks for itself, no further comment needed. Best of luck. (Original) Excelente atención de sus empleados. La marca lo dice todo, sin comentarios. Éxitos.

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Facebook Jun 27, 2026

siempre que recibo servicios a mi toyota corola cross es ràpido, eficiente y explìcito por parte del personal encargado. En fin se corresponde la calidad con los precios.

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Google Jun 27, 2026

(Translated by Google) The service was excellent and very professional, the work was excellent. I recommend them. (Original) El servicio fue excelente y muy profesional, el trabajo excelente. Los recomiendo.

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Google Jun 26, 2026

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Google Jun 25, 2026

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Google Jun 25, 2026

William and Giovanni gave great service and attention. Thank you.

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Google Jun 25, 2026

Service Tech Enrique was very helpful and professional and made the process seamless.

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Google Jun 25, 2026

(Translated by Google) Excellent service and attention from the entire team, especially Jose Garcia. (Original) Exelente servicio y atencion de todo el equipo en especial de Jose Garcia..

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Google Jun 25, 2026

(Translated by Google) I recently had my car serviced by agent Marylu Acosta and received wonderful service; she was very kind and attentive throughout the entire process. I was extremely satisfied. (Original) Recientemente estuve realizando el mantenimiento de mi auto de la mano de la agente Marylu Acosta y recibí un trato maravilloso, muy amable y muy atenta en todo el proceso quede sumamente satisfecho.

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Google Jun 25, 2026

(Translated by Google) Beautiful (Original) Bello

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Google Jun 24, 2026

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Google Jun 24, 2026

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Google Jun 24, 2026

As long as Ronnie Jones is my service advisor, I will continue to bring my vehicle for service at this location. Great service overall. Even the janitorial staff is friendly.

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Google Jun 24, 2026

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Google Jun 24, 2026

My first time going with my new baby for service & very happy. Everyone very professional and nice 😇

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Google Jun 24, 2026

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Google Jun 24, 2026

Lucas is awesome. He is super nice, intelligent, personable, and truly knows his business. He handles issues professionally and made me feel valued as a customer. Honestly, he is the best thing about this Lexus dealership. Unfortunately, the facility itself does not reflect the luxury experience that Lexus owners should expect. The waiting area is unattractive and appears outdated. The coffee machine is placed behind a counter that was clearly not designed for it, forcing customers to bend down awkwardly to operate it. It is an espresso machine, yet half of the menu options do not work. There is no ... Read More

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Google Jun 24, 2026

Very Professional

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Google Jun 23, 2026

Marylu Acosta was super helpful with the service. Excellent service. Communication and updates during the service process.thanks service advisor and Lexus for customer support.

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Google Jun 23, 2026

Excellent service

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Google Jun 23, 2026

Best Toyota Dealership and service department.

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Google Jun 23, 2026

Excellent Service

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Google Jun 23, 2026

Writing a long overdue review of our purchase of a Lexus NX from Lexus of Kendall. Buying a car is traditionally an overwhelming and unnecessarily complex experience, but that was not the case at Lexus of Kendall. Patricia (Patty) Warman made our buying experience really easy. She is extremely nice, knowledgeable, and a pleasure to deal with. So much so, I really don't think I would purchase a car from anyone else. I know not only will my next car be a Lexus from Lexus of Kendall, but I will be sure to get it from Patty Warman as ... Read More

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Google Jun 23, 2026

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Google Jun 23, 2026

This dealership is amazing, I’ve come to service my car here twice and the attention to detail and the customer service is like no other. I would absolutely recommend this for dealership to anyone looking for great service and even better customer service.

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Google Jun 23, 2026

(Translated by Google) Fast and organized service (Original) Atencion rapida y organizada

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Google Jun 23, 2026

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Google Jun 23, 2026

We were very pleased with all people that helped us. It did take longer than expected to have care ready and it was more expensive than we had anticipated. Overall it was a good experience because of the friendly and helpful employees.

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Google Jun 23, 2026

(Translated by Google) The best car buying experience ever! Great service, no pressure, and they took the time to explain every detail. Thank you, Geovanni and Williams! Definitely excellent service. (Original) La mejor experiencia comprando un auto , Buen trato , sin presión y se tomaron el tiempo para explicar todos los detalles Gracias Geovanni y Williams Definitivamente excelente servicio

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Google Jun 22, 2026

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Google Jun 22, 2026

Genuinely impressed with quality of service. Above and beyond any car repair shop I have ever been to.

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Google Jun 22, 2026

Excellent experience all around !

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Google Jun 22, 2026

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Google Jun 22, 2026

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Google Jun 22, 2026

(Translated by Google) Excellent service (Original) Servicio excelente

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Google Jun 22, 2026

(Translated by Google) I was attended to promptly, and I was shown where to wait, but in the end, I had to ask questions about what had been done to the vehicle. They were just handing it over to me and that was it, without explaining what had been done. (Original) Me atendieron a tiempo, se le indicó donde esperar, pero al final tuve que hace preguntas sobre que hizo al vehículo. Poreue solo me lo estaban entregando y ya, sin decir que se hizo.

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Google Jun 22, 2026

I had an amazing experience with Somwhang Flowers at Lexus Kendall on US-1 in Miami. She delivered my car and was absolutely wonderful to work with. She was professional, courteous, knowledgeable, and made the entire process smooth and stress-free. Her customer service went above and beyond, and I truly appreciate her kindness and attention to detail. Thank you, Somwhang, for making my experience such a great one. I highly recommend her!

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Google Jun 22, 2026

This location is top tier and I will be back any and every-time my car needs service. I love being part of the Lexus family and will continue with a service team that prioritizes the customer experience and quality service!

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Google Jun 21, 2026

Service advisor Lucas was very professional and always keeping me informed. He wasn’t pushing for extra services. This was my first time serving my vehicle at this dealership and I am very happy with the outcome.

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Google Jun 21, 2026

Very kind and helpful

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Google Jun 20, 2026

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Google Jun 20, 2026

I had an outstanding experience at Lexus of Kendall. The dealership provides exceptional customer service, professionalism, and attention to detail from start to finish. A special thank you to my service advisor, Mariluz, who is simply the best. She was knowledgeable, courteous, attentive, and kept me informed throughout the entire process. Her dedication to customer satisfaction and willingness to go above and beyond made the experience smooth and stress-free. I highly recommend Lexus of Kendall and especially Mariluz to anyone looking for first-class service. Thank you for making every visit a pleasant experience.

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Google Jun 20, 2026

Service was quick and staff extremely helpful. But it would have been nice to have been offered a quick car wash

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Google Jun 20, 2026

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Google Jun 20, 2026

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Google Jun 20, 2026

First experience. Oil change, reasonable price, quick turnaround. Better service than other Toyota auto services in the area.

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Google Jun 20, 2026

Very satisfied, service was quick and efficient and Carlos was very attentive and informative.

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Google Jun 20, 2026

Excellent service and new adviser (since Craig retired): very informative and professional! What a blessing

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Google Jun 19, 2026

My service advisor Carlo is very knowledgable about the service for your vehicle and shares recommendations, the wait time not bad at all for the maintenance what I like most about this Lexus location is that everyone is very polite and check up on you in case you need anything ☺️👍🏻…

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Google Jun 19, 2026

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Google Jun 19, 2026

As always 10/10

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Google Jun 19, 2026

Great service

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Google Jun 18, 2026

(Translated by Google) I was assisted by Mr. Filiberto Lopez while looking for a car for my daughters. The experience was excellent; I highly recommend him. He is a sincere salesman who takes the time to answer all your questions and offers different options that fit your budget. I am very grateful for his help and patience. Overall, I am very happy with the service I received from everyone at Kendall Toyota. (Original) Fui atendido por el señor Filiberto Lopez mientras buscaba un auto para mis hijas. La experiencia fue la mejor, lo recomiendo. Es un vendedor sincero, se ... Read More

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Google Jun 18, 2026

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Google Jun 18, 2026

Good pricing and afternoon service is fast

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Google Jun 18, 2026

(Translated by Google) Very good service (Original) Muy buena atención

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Google Jun 18, 2026

Luis the director of Kendall services is very polite and nice and hemakes sure he takes care of customers needs and concerns. If ever in the Kendall area and have a Lexus, bring your car for service you won't be disappointed.

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Google Jun 18, 2026

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Google Jun 18, 2026

I leased my first toyota vehicle here and I have no complaints! The customer service was flawless and the process was effortless thanks to the staff. Thank you Kendall Toyota

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Google Jun 17, 2026

Eddy was super helpful through the whole service process. He kept me abreast of the maintenance being performed on my car and of the performance improvements he recommended. I love receiving a video of work performed on my vehicle as it gives me a visual of whats being done. Thank you Eddy for taking car of my vehicle!!

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Google Jun 17, 2026

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Google Jun 17, 2026

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Google Jun 17, 2026

(Translated by Google) ⭐⭐⭐⭐⭐ Excellent Service at West Kendall Toyota Today I took my vehicle in for maintenance at West Kendall Toyota, and the experience was excellent from start to finish. The staff was very friendly, professional, and attentive throughout the entire process. They clearly explained the service performed, answered all my questions, and maintained constant communication about the status of my vehicle. The customer service was top-notch, the wait times were reasonable, and they returned my car clean and in perfect condition. It's clear they value their customers and work to provide quality service. I will definitely return for ... Read More

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Google Jun 17, 2026

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Google Jun 17, 2026

Thank You Efraín Lewis, Enter You Haven’t Great

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Google Jun 17, 2026

Car was serviced in a timely manner. Quick and simple process to get a loaner, and I appreciate the communication regarding the progress of car through service process. All in all a very pleasant experience.

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Google Jun 16, 2026

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Google Jun 16, 2026

I had an outstanding experience working with Luis Rivera at Lexus of Kendall. From the moment I walked into the dealership, Luis made the entire process smooth, professional, and stress-free. His customer service was truly exceptional. Luis took the time to answer all of my questions, listened carefully to my needs, and never made me feel pressured. He was knowledgeable, transparent, and genuinely focused on helping me understand the services my car needs! What impressed me most was his attention to detail, responsiveness, and commitment to ensuring I was completely satisfied every step of the way. It's rare to ... Read More

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Google Jun 16, 2026

(Translated by Google) West Kendall Toyota's services are VIP. EXCELLENT. (Original) Los servicios de West Kendall Toyota son VIP. EXELENTES.

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Google Jun 16, 2026

Joaquin your Service Advisor is the Best… Thank you Joaquin…

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Google Jun 16, 2026

(Translated by Google) Very good attraction and excellent service (Original) Muy buena atracción y servicio excelente

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Google Jun 15, 2026

(Translated by Google) I appreciate the staff's attention; everyone is friendly and keeps me informed about the repair and the waiting time, which was no more than two hours. Thank you. (Original) Me gusta la atención del personal, todos son amables y me mantienen informada de la reparación y del tiempo de espera, lo cual no fue mayor de 2 horas . Gracias

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Google Jun 15, 2026

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Google Jun 15, 2026

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Google Jun 15, 2026

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Google Jun 14, 2026

I would like to thank Yeily for the outstanding service and professionalism. She made the entire maintenance process for my Toyota smooth, easy, and stress-free. From start to finish, she was friendly, knowledgeable, and very attentive. Yeily took the time to answer all my questions, kept me updated throughout the process, and made sure everything was handled efficiently. Her dedication to customer service truly made a difference. Thank you, Yeily, for all your help and for taking such great care of me and my vehicle. I highly recommend her to anyone looking for excellent service and a great experience at ... Read More

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Google Jun 14, 2026

The service at Lexus of Kendall is highly competent and professional; I highly recommend them—they are excellent. Marilus assisted me and was very efficient; I am very grateful for her service and the great treatment I received. Thank you.

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Google Jun 14, 2026

Great

West Kendall Toyota

dealer site

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Google Jul 1, 2026

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Google Jun 30, 2026

I had an exceptional service experience at Lexus of Kendall, thanks to Efrain Hazim. I always get a little nervous when I have to bring my car in for service, but Efrain immediately put me at ease. He has a positive disposition, took the time to explain everything clearly, and made the entire process feel effortless. They even provided me with a video showing exactly how they performed the inspection, which I had never seen before and really added to my peace of mind. The waiting area is clean, comfortable, and pleasant, which made the experience even better. It’s ... Read More

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Google Jun 30, 2026

Excellent service. Thanks Marilou Acosta for your care and assistance as always.

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Google Jun 30, 2026

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Google Jun 30, 2026

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Google Jun 30, 2026

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Google Jun 29, 2026

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Google Jun 29, 2026

(Translated by Google) The experience was great. Mauricio, the employee, was very kind and attentive. The driver who took me there and picked me up was also excellent. Thank you, Mauricio, for being so attentive; I really appreciate it. God bless you. 🙏🫶 (Original) La experiencia fue muy bien. Empleado Mauricio fue. Muy amable y atento. Así como el chofer Que me llevó y recojio todo estubo muy bien. Gracias Mauricio por ser tan atento te agradesco. Mucho Dios te bendiga. 🙏🫶

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Google Jun 29, 2026

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Google Jun 29, 2026

Purchased a 2024 Highlander from Kendall. It was the easiest car purchase I've ever made. Agreed to a price over the phone. Drove 4 1/2 hours, vehicle was ready when I got there, exactly as described. Quick test drive and filled out paperwork. Manager and salesman were so amazing to work with that I will likely check with them first for future purchases even though I live on the other side of the state.

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Google Jun 29, 2026

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Google Jun 29, 2026

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Google Jun 28, 2026

Amazing Experience at West Kendall Toyota. Remy helped us to find the best deal and thank to him we could get rid of a serious upside-down. Now we have Avery nice new car at an amazing price. 100% recommended

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Google Jun 28, 2026

Great service, fast and very nice staff!

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Google Jun 28, 2026

I arrived to the service area & Kelly at services helped get my car in & out right before closing! Thank you to everyone who helped!

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Google Jun 28, 2026

Great and fast service! Thank you Yeily Díaz!

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Google Jun 27, 2026

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Google Jun 27, 2026

I had a great experience at Kendall Toyota. I dropped my car off for service, and they made the process very convenient by shuttling me to and from a nearby shopping center while I waited. I also appreciated that they showed me a video explaining the issues my car needed attention on, which made everything feel transparent. Communication was excellent throughout the visit, and they kept me updated the whole time. At the end, they thanked me and made sure everything was handled professionally. Thank you Kendall Toyota, and a special thank you to Kelly Monroy for the great service.

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Google Jun 27, 2026

Kelly took care of me and always pleasant, professional, and very transparent.

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Google Jun 27, 2026

Stefano was a amazing salesman I went to buy my car on 6/24 and he was kind and patient throughout the process of getting my new car

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Google Jun 27, 2026

They were very friendly and attentive. They had my car ready in a relatively very short period of time. Communication was great.

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Google Jun 27, 2026

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Google Jun 27, 2026

(Translated by Google) Excellent service from their employees. The brand speaks for itself, no further comment needed. Best of luck. (Original) Excelente atención de sus empleados. La marca lo dice todo, sin comentarios. Éxitos.

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Facebook Jun 27, 2026

siempre que recibo servicios a mi toyota corola cross es ràpido, eficiente y explìcito por parte del personal encargado. En fin se corresponde la calidad con los precios.

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Google Jun 27, 2026

(Translated by Google) The service was excellent and very professional, the work was excellent. I recommend them. (Original) El servicio fue excelente y muy profesional, el trabajo excelente. Los recomiendo.

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Google Jun 26, 2026

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Google Jun 25, 2026

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Google Jun 25, 2026

William and Giovanni gave great service and attention. Thank you.

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Google Jun 25, 2026

Service Tech Enrique was very helpful and professional and made the process seamless.

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Google Jun 25, 2026

(Translated by Google) Excellent service and attention from the entire team, especially Jose Garcia. (Original) Exelente servicio y atencion de todo el equipo en especial de Jose Garcia..

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Google Jun 25, 2026

(Translated by Google) I recently had my car serviced by agent Marylu Acosta and received wonderful service; she was very kind and attentive throughout the entire process. I was extremely satisfied. (Original) Recientemente estuve realizando el mantenimiento de mi auto de la mano de la agente Marylu Acosta y recibí un trato maravilloso, muy amable y muy atenta en todo el proceso quede sumamente satisfecho.

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Google Jun 25, 2026

(Translated by Google) Beautiful (Original) Bello

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Google Jun 24, 2026

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Google Jun 24, 2026

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Google Jun 24, 2026

As long as Ronnie Jones is my service advisor, I will continue to bring my vehicle for service at this location. Great service overall. Even the janitorial staff is friendly.

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Google Jun 24, 2026

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Google Jun 24, 2026

My first time going with my new baby for service & very happy. Everyone very professional and nice 😇

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Google Jun 24, 2026

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Google Jun 24, 2026

Lucas is awesome. He is super nice, intelligent, personable, and truly knows his business. He handles issues professionally and made me feel valued as a customer. Honestly, he is the best thing about this Lexus dealership. Unfortunately, the facility itself does not reflect the luxury experience that Lexus owners should expect. The waiting area is unattractive and appears outdated. The coffee machine is placed behind a counter that was clearly not designed for it, forcing customers to bend down awkwardly to operate it. It is an espresso machine, yet half of the menu options do not work. There is no ... Read More

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Google Jun 24, 2026

Very Professional

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Google Jun 23, 2026

Marylu Acosta was super helpful with the service. Excellent service. Communication and updates during the service process.thanks service advisor and Lexus for customer support.

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Google Jun 23, 2026

Excellent service

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Google Jun 23, 2026

Best Toyota Dealership and service department.

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Google Jun 23, 2026

Excellent Service

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Google Jun 23, 2026

Writing a long overdue review of our purchase of a Lexus NX from Lexus of Kendall. Buying a car is traditionally an overwhelming and unnecessarily complex experience, but that was not the case at Lexus of Kendall. Patricia (Patty) Warman made our buying experience really easy. She is extremely nice, knowledgeable, and a pleasure to deal with. So much so, I really don't think I would purchase a car from anyone else. I know not only will my next car be a Lexus from Lexus of Kendall, but I will be sure to get it from Patty Warman as ... Read More

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Google Jun 23, 2026

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Google Jun 23, 2026

This dealership is amazing, I’ve come to service my car here twice and the attention to detail and the customer service is like no other. I would absolutely recommend this for dealership to anyone looking for great service and even better customer service.

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Google Jun 23, 2026

(Translated by Google) Fast and organized service (Original) Atencion rapida y organizada

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Google Jun 23, 2026

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Google Jun 23, 2026

We were very pleased with all people that helped us. It did take longer than expected to have care ready and it was more expensive than we had anticipated. Overall it was a good experience because of the friendly and helpful employees.

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Google Jun 23, 2026

(Translated by Google) The best car buying experience ever! Great service, no pressure, and they took the time to explain every detail. Thank you, Geovanni and Williams! Definitely excellent service. (Original) La mejor experiencia comprando un auto , Buen trato , sin presión y se tomaron el tiempo para explicar todos los detalles Gracias Geovanni y Williams Definitivamente excelente servicio

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Google Jun 22, 2026

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Google Jun 22, 2026

Genuinely impressed with quality of service. Above and beyond any car repair shop I have ever been to.

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Google Jun 22, 2026

Excellent experience all around !

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Google Jun 22, 2026

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Google Jun 22, 2026

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Google Jun 22, 2026

(Translated by Google) Excellent service (Original) Servicio excelente

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Google Jun 22, 2026

(Translated by Google) I was attended to promptly, and I was shown where to wait, but in the end, I had to ask questions about what had been done to the vehicle. They were just handing it over to me and that was it, without explaining what had been done. (Original) Me atendieron a tiempo, se le indicó donde esperar, pero al final tuve que hace preguntas sobre que hizo al vehículo. Poreue solo me lo estaban entregando y ya, sin decir que se hizo.

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Google Jun 22, 2026

I had an amazing experience with Somwhang Flowers at Lexus Kendall on US-1 in Miami. She delivered my car and was absolutely wonderful to work with. She was professional, courteous, knowledgeable, and made the entire process smooth and stress-free. Her customer service went above and beyond, and I truly appreciate her kindness and attention to detail. Thank you, Somwhang, for making my experience such a great one. I highly recommend her!

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Google Jun 22, 2026

This location is top tier and I will be back any and every-time my car needs service. I love being part of the Lexus family and will continue with a service team that prioritizes the customer experience and quality service!

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Google Jun 21, 2026

Service advisor Lucas was very professional and always keeping me informed. He wasn’t pushing for extra services. This was my first time serving my vehicle at this dealership and I am very happy with the outcome.

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Google Jun 21, 2026

Very kind and helpful

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Google Jun 20, 2026

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Google Jun 20, 2026

I had an outstanding experience at Lexus of Kendall. The dealership provides exceptional customer service, professionalism, and attention to detail from start to finish. A special thank you to my service advisor, Mariluz, who is simply the best. She was knowledgeable, courteous, attentive, and kept me informed throughout the entire process. Her dedication to customer satisfaction and willingness to go above and beyond made the experience smooth and stress-free. I highly recommend Lexus of Kendall and especially Mariluz to anyone looking for first-class service. Thank you for making every visit a pleasant experience.

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Google Jun 20, 2026

Service was quick and staff extremely helpful. But it would have been nice to have been offered a quick car wash

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Google Jun 20, 2026

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Google Jun 20, 2026

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Google Jun 20, 2026

First experience. Oil change, reasonable price, quick turnaround. Better service than other Toyota auto services in the area.

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Google Jun 20, 2026

Very satisfied, service was quick and efficient and Carlos was very attentive and informative.

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Google Jun 20, 2026

Excellent service and new adviser (since Craig retired): very informative and professional! What a blessing

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Google Jun 19, 2026

My service advisor Carlo is very knowledgable about the service for your vehicle and shares recommendations, the wait time not bad at all for the maintenance what I like most about this Lexus location is that everyone is very polite and check up on you in case you need anything ☺️👍🏻…

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Google Jun 19, 2026

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Google Jun 19, 2026

As always 10/10

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Google Jun 19, 2026

Great service

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Google Jun 18, 2026

(Translated by Google) I was assisted by Mr. Filiberto Lopez while looking for a car for my daughters. The experience was excellent; I highly recommend him. He is a sincere salesman who takes the time to answer all your questions and offers different options that fit your budget. I am very grateful for his help and patience. Overall, I am very happy with the service I received from everyone at Kendall Toyota. (Original) Fui atendido por el señor Filiberto Lopez mientras buscaba un auto para mis hijas. La experiencia fue la mejor, lo recomiendo. Es un vendedor sincero, se ... Read More

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Google Jun 18, 2026

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Google Jun 18, 2026

Good pricing and afternoon service is fast

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Google Jun 18, 2026

(Translated by Google) Very good service (Original) Muy buena atención

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Google Jun 18, 2026

Luis the director of Kendall services is very polite and nice and hemakes sure he takes care of customers needs and concerns. If ever in the Kendall area and have a Lexus, bring your car for service you won't be disappointed.

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Google Jun 18, 2026

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Google Jun 18, 2026

I leased my first toyota vehicle here and I have no complaints! The customer service was flawless and the process was effortless thanks to the staff. Thank you Kendall Toyota

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Google Jun 17, 2026

Eddy was super helpful through the whole service process. He kept me abreast of the maintenance being performed on my car and of the performance improvements he recommended. I love receiving a video of work performed on my vehicle as it gives me a visual of whats being done. Thank you Eddy for taking car of my vehicle!!

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Google Jun 17, 2026

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Google Jun 17, 2026

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Google Jun 17, 2026

(Translated by Google) ⭐⭐⭐⭐⭐ Excellent Service at West Kendall Toyota Today I took my vehicle in for maintenance at West Kendall Toyota, and the experience was excellent from start to finish. The staff was very friendly, professional, and attentive throughout the entire process. They clearly explained the service performed, answered all my questions, and maintained constant communication about the status of my vehicle. The customer service was top-notch, the wait times were reasonable, and they returned my car clean and in perfect condition. It's clear they value their customers and work to provide quality service. I will definitely return for ... Read More

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Google Jun 17, 2026

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Google Jun 17, 2026

Thank You Efraín Lewis, Enter You Haven’t Great

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Google Jun 17, 2026

Car was serviced in a timely manner. Quick and simple process to get a loaner, and I appreciate the communication regarding the progress of car through service process. All in all a very pleasant experience.

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Google Jun 16, 2026

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Google Jun 16, 2026

I had an outstanding experience working with Luis Rivera at Lexus of Kendall. From the moment I walked into the dealership, Luis made the entire process smooth, professional, and stress-free. His customer service was truly exceptional. Luis took the time to answer all of my questions, listened carefully to my needs, and never made me feel pressured. He was knowledgeable, transparent, and genuinely focused on helping me understand the services my car needs! What impressed me most was his attention to detail, responsiveness, and commitment to ensuring I was completely satisfied every step of the way. It's rare to ... Read More

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Google Jun 16, 2026

(Translated by Google) West Kendall Toyota's services are VIP. EXCELLENT. (Original) Los servicios de West Kendall Toyota son VIP. EXELENTES.

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Google Jun 16, 2026

Joaquin your Service Advisor is the Best… Thank you Joaquin…

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Google Jun 16, 2026

(Translated by Google) Very good attraction and excellent service (Original) Muy buena atracción y servicio excelente

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Google Jun 15, 2026

(Translated by Google) I appreciate the staff's attention; everyone is friendly and keeps me informed about the repair and the waiting time, which was no more than two hours. Thank you. (Original) Me gusta la atención del personal, todos son amables y me mantienen informada de la reparación y del tiempo de espera, lo cual no fue mayor de 2 horas . Gracias

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Google Jun 15, 2026

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Google Jun 15, 2026

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Google Jun 15, 2026

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Google Jun 14, 2026

I would like to thank Yeily for the outstanding service and professionalism. She made the entire maintenance process for my Toyota smooth, easy, and stress-free. From start to finish, she was friendly, knowledgeable, and very attentive. Yeily took the time to answer all my questions, kept me updated throughout the process, and made sure everything was handled efficiently. Her dedication to customer service truly made a difference. Thank you, Yeily, for all your help and for taking such great care of me and my vehicle. I highly recommend her to anyone looking for excellent service and a great experience at ... Read More

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Google Jun 14, 2026

The service at Lexus of Kendall is highly competent and professional; I highly recommend them—they are excellent. Marilus assisted me and was very efficient; I am very grateful for her service and the great treatment I received. Thank you.

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Google Jun 14, 2026

Great

Lexus of Kendall

dealer site

Google logo
Google Jul 1, 2026

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Google Jun 30, 2026

I had an exceptional service experience at Lexus of Kendall, thanks to Efrain Hazim. I always get a little nervous when I have to bring my car in for service, but Efrain immediately put me at ease. He has a positive disposition, took the time to explain everything clearly, and made the entire process feel effortless. They even provided me with a video showing exactly how they performed the inspection, which I had never seen before and really added to my peace of mind. The waiting area is clean, comfortable, and pleasant, which made the experience even better. It’s ... Read More

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Google Jun 30, 2026

Excellent service. Thanks Marilou Acosta for your care and assistance as always.

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Google Jun 30, 2026

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Google Jun 30, 2026

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Google Jun 30, 2026

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Google Jun 29, 2026

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Google Jun 29, 2026

(Translated by Google) The experience was great. Mauricio, the employee, was very kind and attentive. The driver who took me there and picked me up was also excellent. Thank you, Mauricio, for being so attentive; I really appreciate it. God bless you. 🙏🫶 (Original) La experiencia fue muy bien. Empleado Mauricio fue. Muy amable y atento. Así como el chofer Que me llevó y recojio todo estubo muy bien. Gracias Mauricio por ser tan atento te agradesco. Mucho Dios te bendiga. 🙏🫶

Google logo
Google Jun 29, 2026

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Google Jun 29, 2026

Purchased a 2024 Highlander from Kendall. It was the easiest car purchase I've ever made. Agreed to a price over the phone. Drove 4 1/2 hours, vehicle was ready when I got there, exactly as described. Quick test drive and filled out paperwork. Manager and salesman were so amazing to work with that I will likely check with them first for future purchases even though I live on the other side of the state.

Google logo
Google Jun 29, 2026

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Google Jun 29, 2026

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Google Jun 28, 2026

Amazing Experience at West Kendall Toyota. Remy helped us to find the best deal and thank to him we could get rid of a serious upside-down. Now we have Avery nice new car at an amazing price. 100% recommended

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Google Jun 28, 2026

Great service, fast and very nice staff!

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Google Jun 28, 2026

I arrived to the service area & Kelly at services helped get my car in & out right before closing! Thank you to everyone who helped!

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Google Jun 28, 2026

Great and fast service! Thank you Yeily Díaz!

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Google Jun 27, 2026

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Google Jun 27, 2026

I had a great experience at Kendall Toyota. I dropped my car off for service, and they made the process very convenient by shuttling me to and from a nearby shopping center while I waited. I also appreciated that they showed me a video explaining the issues my car needed attention on, which made everything feel transparent. Communication was excellent throughout the visit, and they kept me updated the whole time. At the end, they thanked me and made sure everything was handled professionally. Thank you Kendall Toyota, and a special thank you to Kelly Monroy for the great service.

Google logo
Google Jun 27, 2026

Kelly took care of me and always pleasant, professional, and very transparent.

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Google Jun 27, 2026

Stefano was a amazing salesman I went to buy my car on 6/24 and he was kind and patient throughout the process of getting my new car

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Google Jun 27, 2026

They were very friendly and attentive. They had my car ready in a relatively very short period of time. Communication was great.

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Google Jun 27, 2026

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Google Jun 27, 2026

(Translated by Google) Excellent service from their employees. The brand speaks for itself, no further comment needed. Best of luck. (Original) Excelente atención de sus empleados. La marca lo dice todo, sin comentarios. Éxitos.

Facebook logo
Facebook Jun 27, 2026

siempre que recibo servicios a mi toyota corola cross es ràpido, eficiente y explìcito por parte del personal encargado. En fin se corresponde la calidad con los precios.

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Google Jun 27, 2026

(Translated by Google) The service was excellent and very professional, the work was excellent. I recommend them. (Original) El servicio fue excelente y muy profesional, el trabajo excelente. Los recomiendo.

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Google Jun 26, 2026

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Google Jun 25, 2026

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Google Jun 25, 2026

William and Giovanni gave great service and attention. Thank you.

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Google Jun 25, 2026

Service Tech Enrique was very helpful and professional and made the process seamless.

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Google Jun 25, 2026

(Translated by Google) Excellent service and attention from the entire team, especially Jose Garcia. (Original) Exelente servicio y atencion de todo el equipo en especial de Jose Garcia..

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Google Jun 25, 2026

(Translated by Google) I recently had my car serviced by agent Marylu Acosta and received wonderful service; she was very kind and attentive throughout the entire process. I was extremely satisfied. (Original) Recientemente estuve realizando el mantenimiento de mi auto de la mano de la agente Marylu Acosta y recibí un trato maravilloso, muy amable y muy atenta en todo el proceso quede sumamente satisfecho.

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Google Jun 25, 2026

(Translated by Google) Beautiful (Original) Bello

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Google Jun 24, 2026

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Google Jun 24, 2026

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Google Jun 24, 2026

As long as Ronnie Jones is my service advisor, I will continue to bring my vehicle for service at this location. Great service overall. Even the janitorial staff is friendly.

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Google Jun 24, 2026

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Google Jun 24, 2026

My first time going with my new baby for service & very happy. Everyone very professional and nice 😇

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Google Jun 24, 2026

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Google Jun 24, 2026

Lucas is awesome. He is super nice, intelligent, personable, and truly knows his business. He handles issues professionally and made me feel valued as a customer. Honestly, he is the best thing about this Lexus dealership. Unfortunately, the facility itself does not reflect the luxury experience that Lexus owners should expect. The waiting area is unattractive and appears outdated. The coffee machine is placed behind a counter that was clearly not designed for it, forcing customers to bend down awkwardly to operate it. It is an espresso machine, yet half of the menu options do not work. There is no ... Read More

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Google Jun 24, 2026

Very Professional

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Google Jun 23, 2026

Marylu Acosta was super helpful with the service. Excellent service. Communication and updates during the service process.thanks service advisor and Lexus for customer support.

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Google Jun 23, 2026

Excellent service

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Google Jun 23, 2026

Best Toyota Dealership and service department.

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Google Jun 23, 2026

Excellent Service

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Google Jun 23, 2026

Writing a long overdue review of our purchase of a Lexus NX from Lexus of Kendall. Buying a car is traditionally an overwhelming and unnecessarily complex experience, but that was not the case at Lexus of Kendall. Patricia (Patty) Warman made our buying experience really easy. She is extremely nice, knowledgeable, and a pleasure to deal with. So much so, I really don't think I would purchase a car from anyone else. I know not only will my next car be a Lexus from Lexus of Kendall, but I will be sure to get it from Patty Warman as ... Read More

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Google Jun 23, 2026

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Google Jun 23, 2026

This dealership is amazing, I’ve come to service my car here twice and the attention to detail and the customer service is like no other. I would absolutely recommend this for dealership to anyone looking for great service and even better customer service.

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Google Jun 23, 2026

(Translated by Google) Fast and organized service (Original) Atencion rapida y organizada

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Google Jun 23, 2026

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Google Jun 23, 2026

We were very pleased with all people that helped us. It did take longer than expected to have care ready and it was more expensive than we had anticipated. Overall it was a good experience because of the friendly and helpful employees.

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Google Jun 23, 2026

(Translated by Google) The best car buying experience ever! Great service, no pressure, and they took the time to explain every detail. Thank you, Geovanni and Williams! Definitely excellent service. (Original) La mejor experiencia comprando un auto , Buen trato , sin presión y se tomaron el tiempo para explicar todos los detalles Gracias Geovanni y Williams Definitivamente excelente servicio

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Google Jun 22, 2026

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Google Jun 22, 2026

Genuinely impressed with quality of service. Above and beyond any car repair shop I have ever been to.

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Google Jun 22, 2026

Excellent experience all around !

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Google Jun 22, 2026

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Google Jun 22, 2026

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Google Jun 22, 2026

(Translated by Google) Excellent service (Original) Servicio excelente

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Google Jun 22, 2026

(Translated by Google) I was attended to promptly, and I was shown where to wait, but in the end, I had to ask questions about what had been done to the vehicle. They were just handing it over to me and that was it, without explaining what had been done. (Original) Me atendieron a tiempo, se le indicó donde esperar, pero al final tuve que hace preguntas sobre que hizo al vehículo. Poreue solo me lo estaban entregando y ya, sin decir que se hizo.

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Google Jun 22, 2026

I had an amazing experience with Somwhang Flowers at Lexus Kendall on US-1 in Miami. She delivered my car and was absolutely wonderful to work with. She was professional, courteous, knowledgeable, and made the entire process smooth and stress-free. Her customer service went above and beyond, and I truly appreciate her kindness and attention to detail. Thank you, Somwhang, for making my experience such a great one. I highly recommend her!

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Google Jun 22, 2026

This location is top tier and I will be back any and every-time my car needs service. I love being part of the Lexus family and will continue with a service team that prioritizes the customer experience and quality service!

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Google Jun 21, 2026

Service advisor Lucas was very professional and always keeping me informed. He wasn’t pushing for extra services. This was my first time serving my vehicle at this dealership and I am very happy with the outcome.

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Google Jun 21, 2026

Very kind and helpful

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Google Jun 20, 2026

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Google Jun 20, 2026

I had an outstanding experience at Lexus of Kendall. The dealership provides exceptional customer service, professionalism, and attention to detail from start to finish. A special thank you to my service advisor, Mariluz, who is simply the best. She was knowledgeable, courteous, attentive, and kept me informed throughout the entire process. Her dedication to customer satisfaction and willingness to go above and beyond made the experience smooth and stress-free. I highly recommend Lexus of Kendall and especially Mariluz to anyone looking for first-class service. Thank you for making every visit a pleasant experience.

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Google Jun 20, 2026

Service was quick and staff extremely helpful. But it would have been nice to have been offered a quick car wash

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Google Jun 20, 2026

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Google Jun 20, 2026

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Google Jun 20, 2026

First experience. Oil change, reasonable price, quick turnaround. Better service than other Toyota auto services in the area.

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Google Jun 20, 2026

Very satisfied, service was quick and efficient and Carlos was very attentive and informative.

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Google Jun 20, 2026

Excellent service and new adviser (since Craig retired): very informative and professional! What a blessing

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Google Jun 19, 2026

My service advisor Carlo is very knowledgable about the service for your vehicle and shares recommendations, the wait time not bad at all for the maintenance what I like most about this Lexus location is that everyone is very polite and check up on you in case you need anything ☺️👍🏻…

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Google Jun 19, 2026

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Google Jun 19, 2026

As always 10/10

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Google Jun 19, 2026

Great service

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Google Jun 18, 2026

(Translated by Google) I was assisted by Mr. Filiberto Lopez while looking for a car for my daughters. The experience was excellent; I highly recommend him. He is a sincere salesman who takes the time to answer all your questions and offers different options that fit your budget. I am very grateful for his help and patience. Overall, I am very happy with the service I received from everyone at Kendall Toyota. (Original) Fui atendido por el señor Filiberto Lopez mientras buscaba un auto para mis hijas. La experiencia fue la mejor, lo recomiendo. Es un vendedor sincero, se ... Read More

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Google Jun 18, 2026

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Google Jun 18, 2026

Good pricing and afternoon service is fast

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Google Jun 18, 2026

(Translated by Google) Very good service (Original) Muy buena atención

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Google Jun 18, 2026

Luis the director of Kendall services is very polite and nice and hemakes sure he takes care of customers needs and concerns. If ever in the Kendall area and have a Lexus, bring your car for service you won't be disappointed.

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Google Jun 18, 2026

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Google Jun 18, 2026

I leased my first toyota vehicle here and I have no complaints! The customer service was flawless and the process was effortless thanks to the staff. Thank you Kendall Toyota

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Google Jun 17, 2026

Eddy was super helpful through the whole service process. He kept me abreast of the maintenance being performed on my car and of the performance improvements he recommended. I love receiving a video of work performed on my vehicle as it gives me a visual of whats being done. Thank you Eddy for taking car of my vehicle!!

Google logo
Google Jun 17, 2026

Google logo
Google Jun 17, 2026

Google logo
Google Jun 17, 2026

(Translated by Google) ⭐⭐⭐⭐⭐ Excellent Service at West Kendall Toyota Today I took my vehicle in for maintenance at West Kendall Toyota, and the experience was excellent from start to finish. The staff was very friendly, professional, and attentive throughout the entire process. They clearly explained the service performed, answered all my questions, and maintained constant communication about the status of my vehicle. The customer service was top-notch, the wait times were reasonable, and they returned my car clean and in perfect condition. It's clear they value their customers and work to provide quality service. I will definitely return for ... Read More

Google logo
Google Jun 17, 2026

Google logo
Google Jun 17, 2026

Thank You Efraín Lewis, Enter You Haven’t Great

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Google Jun 17, 2026

Car was serviced in a timely manner. Quick and simple process to get a loaner, and I appreciate the communication regarding the progress of car through service process. All in all a very pleasant experience.

Google logo
Google Jun 16, 2026

Google logo
Google Jun 16, 2026

I had an outstanding experience working with Luis Rivera at Lexus of Kendall. From the moment I walked into the dealership, Luis made the entire process smooth, professional, and stress-free. His customer service was truly exceptional. Luis took the time to answer all of my questions, listened carefully to my needs, and never made me feel pressured. He was knowledgeable, transparent, and genuinely focused on helping me understand the services my car needs! What impressed me most was his attention to detail, responsiveness, and commitment to ensuring I was completely satisfied every step of the way. It's rare to ... Read More

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Google Jun 16, 2026

(Translated by Google) West Kendall Toyota's services are VIP. EXCELLENT. (Original) Los servicios de West Kendall Toyota son VIP. EXELENTES.

Google logo
Google Jun 16, 2026

Joaquin your Service Advisor is the Best… Thank you Joaquin…

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Google Jun 16, 2026

(Translated by Google) Very good attraction and excellent service (Original) Muy buena atracción y servicio excelente

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Google Jun 15, 2026

(Translated by Google) I appreciate the staff's attention; everyone is friendly and keeps me informed about the repair and the waiting time, which was no more than two hours. Thank you. (Original) Me gusta la atención del personal, todos son amables y me mantienen informada de la reparación y del tiempo de espera, lo cual no fue mayor de 2 horas . Gracias

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Google Jun 15, 2026

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Google Jun 15, 2026

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Google Jun 15, 2026

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Google Jun 14, 2026

I would like to thank Yeily for the outstanding service and professionalism. She made the entire maintenance process for my Toyota smooth, easy, and stress-free. From start to finish, she was friendly, knowledgeable, and very attentive. Yeily took the time to answer all my questions, kept me updated throughout the process, and made sure everything was handled efficiently. Her dedication to customer service truly made a difference. Thank you, Yeily, for all your help and for taking such great care of me and my vehicle. I highly recommend her to anyone looking for excellent service and a great experience at ... Read More

Google logo
Google Jun 14, 2026

The service at Lexus of Kendall is highly competent and professional; I highly recommend them—they are excellent. Marilus assisted me and was very efficient; I am very grateful for her service and the great treatment I received. Thank you.

Google logo
Google Jun 14, 2026

Great

Lexus of West Kendall

dealer site

Google logo
Google Jul 1, 2026

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Google Jun 30, 2026

I had an exceptional service experience at Lexus of Kendall, thanks to Efrain Hazim. I always get a little nervous when I have to bring my car in for service, but Efrain immediately put me at ease. He has a positive disposition, took the time to explain everything clearly, and made the entire process feel effortless. They even provided me with a video showing exactly how they performed the inspection, which I had never seen before and really added to my peace of mind. The waiting area is clean, comfortable, and pleasant, which made the experience even better. It’s ... Read More

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Google Jun 30, 2026

Excellent service. Thanks Marilou Acosta for your care and assistance as always.

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Google Jun 30, 2026

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Google Jun 30, 2026

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Google Jun 30, 2026

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Google Jun 29, 2026

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Google Jun 29, 2026

(Translated by Google) The experience was great. Mauricio, the employee, was very kind and attentive. The driver who took me there and picked me up was also excellent. Thank you, Mauricio, for being so attentive; I really appreciate it. God bless you. 🙏🫶 (Original) La experiencia fue muy bien. Empleado Mauricio fue. Muy amable y atento. Así como el chofer Que me llevó y recojio todo estubo muy bien. Gracias Mauricio por ser tan atento te agradesco. Mucho Dios te bendiga. 🙏🫶

Google logo
Google Jun 29, 2026

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Google Jun 29, 2026

Purchased a 2024 Highlander from Kendall. It was the easiest car purchase I've ever made. Agreed to a price over the phone. Drove 4 1/2 hours, vehicle was ready when I got there, exactly as described. Quick test drive and filled out paperwork. Manager and salesman were so amazing to work with that I will likely check with them first for future purchases even though I live on the other side of the state.

Google logo
Google Jun 29, 2026

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Google Jun 29, 2026

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Google Jun 28, 2026

Amazing Experience at West Kendall Toyota. Remy helped us to find the best deal and thank to him we could get rid of a serious upside-down. Now we have Avery nice new car at an amazing price. 100% recommended

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Google Jun 28, 2026

Great service, fast and very nice staff!

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Google Jun 28, 2026

I arrived to the service area & Kelly at services helped get my car in & out right before closing! Thank you to everyone who helped!

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Google Jun 28, 2026

Great and fast service! Thank you Yeily Díaz!

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Google Jun 27, 2026

Google logo
Google Jun 27, 2026

I had a great experience at Kendall Toyota. I dropped my car off for service, and they made the process very convenient by shuttling me to and from a nearby shopping center while I waited. I also appreciated that they showed me a video explaining the issues my car needed attention on, which made everything feel transparent. Communication was excellent throughout the visit, and they kept me updated the whole time. At the end, they thanked me and made sure everything was handled professionally. Thank you Kendall Toyota, and a special thank you to Kelly Monroy for the great service.

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Google Jun 27, 2026

Kelly took care of me and always pleasant, professional, and very transparent.

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Google Jun 27, 2026

Stefano was a amazing salesman I went to buy my car on 6/24 and he was kind and patient throughout the process of getting my new car

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Google Jun 27, 2026

They were very friendly and attentive. They had my car ready in a relatively very short period of time. Communication was great.

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Google Jun 27, 2026

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Google Jun 27, 2026

(Translated by Google) Excellent service from their employees. The brand speaks for itself, no further comment needed. Best of luck. (Original) Excelente atención de sus empleados. La marca lo dice todo, sin comentarios. Éxitos.

Facebook logo
Facebook Jun 27, 2026

siempre que recibo servicios a mi toyota corola cross es ràpido, eficiente y explìcito por parte del personal encargado. En fin se corresponde la calidad con los precios.

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Google Jun 27, 2026

(Translated by Google) The service was excellent and very professional, the work was excellent. I recommend them. (Original) El servicio fue excelente y muy profesional, el trabajo excelente. Los recomiendo.

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Google Jun 26, 2026

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Google Jun 25, 2026

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Google Jun 25, 2026

William and Giovanni gave great service and attention. Thank you.

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Google Jun 25, 2026

Service Tech Enrique was very helpful and professional and made the process seamless.

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Google Jun 25, 2026

(Translated by Google) Excellent service and attention from the entire team, especially Jose Garcia. (Original) Exelente servicio y atencion de todo el equipo en especial de Jose Garcia..

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Google Jun 25, 2026

(Translated by Google) I recently had my car serviced by agent Marylu Acosta and received wonderful service; she was very kind and attentive throughout the entire process. I was extremely satisfied. (Original) Recientemente estuve realizando el mantenimiento de mi auto de la mano de la agente Marylu Acosta y recibí un trato maravilloso, muy amable y muy atenta en todo el proceso quede sumamente satisfecho.

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Google Jun 25, 2026

(Translated by Google) Beautiful (Original) Bello

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Google Jun 24, 2026

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Google Jun 24, 2026

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Google Jun 24, 2026

As long as Ronnie Jones is my service advisor, I will continue to bring my vehicle for service at this location. Great service overall. Even the janitorial staff is friendly.

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Google Jun 24, 2026

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Google Jun 24, 2026

My first time going with my new baby for service & very happy. Everyone very professional and nice 😇

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Google Jun 24, 2026

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Google Jun 24, 2026

Lucas is awesome. He is super nice, intelligent, personable, and truly knows his business. He handles issues professionally and made me feel valued as a customer. Honestly, he is the best thing about this Lexus dealership. Unfortunately, the facility itself does not reflect the luxury experience that Lexus owners should expect. The waiting area is unattractive and appears outdated. The coffee machine is placed behind a counter that was clearly not designed for it, forcing customers to bend down awkwardly to operate it. It is an espresso machine, yet half of the menu options do not work. There is no ... Read More

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Google Jun 24, 2026

Very Professional

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Google Jun 23, 2026

Marylu Acosta was super helpful with the service. Excellent service. Communication and updates during the service process.thanks service advisor and Lexus for customer support.

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Google Jun 23, 2026

Excellent service

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Google Jun 23, 2026

Best Toyota Dealership and service department.

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Google Jun 23, 2026

Excellent Service

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Google Jun 23, 2026

Writing a long overdue review of our purchase of a Lexus NX from Lexus of Kendall. Buying a car is traditionally an overwhelming and unnecessarily complex experience, but that was not the case at Lexus of Kendall. Patricia (Patty) Warman made our buying experience really easy. She is extremely nice, knowledgeable, and a pleasure to deal with. So much so, I really don't think I would purchase a car from anyone else. I know not only will my next car be a Lexus from Lexus of Kendall, but I will be sure to get it from Patty Warman as ... Read More

Google logo
Google Jun 23, 2026

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Google Jun 23, 2026

This dealership is amazing, I’ve come to service my car here twice and the attention to detail and the customer service is like no other. I would absolutely recommend this for dealership to anyone looking for great service and even better customer service.

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Google Jun 23, 2026

(Translated by Google) Fast and organized service (Original) Atencion rapida y organizada

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Google Jun 23, 2026

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Google Jun 23, 2026

We were very pleased with all people that helped us. It did take longer than expected to have care ready and it was more expensive than we had anticipated. Overall it was a good experience because of the friendly and helpful employees.

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Google Jun 23, 2026

(Translated by Google) The best car buying experience ever! Great service, no pressure, and they took the time to explain every detail. Thank you, Geovanni and Williams! Definitely excellent service. (Original) La mejor experiencia comprando un auto , Buen trato , sin presión y se tomaron el tiempo para explicar todos los detalles Gracias Geovanni y Williams Definitivamente excelente servicio

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Google Jun 22, 2026

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Google Jun 22, 2026

Genuinely impressed with quality of service. Above and beyond any car repair shop I have ever been to.

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Google Jun 22, 2026

Excellent experience all around !

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Google Jun 22, 2026

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Google Jun 22, 2026

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Google Jun 22, 2026

(Translated by Google) Excellent service (Original) Servicio excelente

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Google Jun 22, 2026

(Translated by Google) I was attended to promptly, and I was shown where to wait, but in the end, I had to ask questions about what had been done to the vehicle. They were just handing it over to me and that was it, without explaining what had been done. (Original) Me atendieron a tiempo, se le indicó donde esperar, pero al final tuve que hace preguntas sobre que hizo al vehículo. Poreue solo me lo estaban entregando y ya, sin decir que se hizo.

Google logo
Google Jun 22, 2026

I had an amazing experience with Somwhang Flowers at Lexus Kendall on US-1 in Miami. She delivered my car and was absolutely wonderful to work with. She was professional, courteous, knowledgeable, and made the entire process smooth and stress-free. Her customer service went above and beyond, and I truly appreciate her kindness and attention to detail. Thank you, Somwhang, for making my experience such a great one. I highly recommend her!

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Google Jun 22, 2026

This location is top tier and I will be back any and every-time my car needs service. I love being part of the Lexus family and will continue with a service team that prioritizes the customer experience and quality service!

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Google Jun 21, 2026

Service advisor Lucas was very professional and always keeping me informed. He wasn’t pushing for extra services. This was my first time serving my vehicle at this dealership and I am very happy with the outcome.

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Google Jun 21, 2026

Very kind and helpful

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Google Jun 20, 2026

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Google Jun 20, 2026

I had an outstanding experience at Lexus of Kendall. The dealership provides exceptional customer service, professionalism, and attention to detail from start to finish. A special thank you to my service advisor, Mariluz, who is simply the best. She was knowledgeable, courteous, attentive, and kept me informed throughout the entire process. Her dedication to customer satisfaction and willingness to go above and beyond made the experience smooth and stress-free. I highly recommend Lexus of Kendall and especially Mariluz to anyone looking for first-class service. Thank you for making every visit a pleasant experience.

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Google Jun 20, 2026

Service was quick and staff extremely helpful. But it would have been nice to have been offered a quick car wash

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Google Jun 20, 2026

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Google Jun 20, 2026

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Google Jun 20, 2026

First experience. Oil change, reasonable price, quick turnaround. Better service than other Toyota auto services in the area.

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Google Jun 20, 2026

Very satisfied, service was quick and efficient and Carlos was very attentive and informative.

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Google Jun 20, 2026

Excellent service and new adviser (since Craig retired): very informative and professional! What a blessing

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Google Jun 19, 2026

My service advisor Carlo is very knowledgable about the service for your vehicle and shares recommendations, the wait time not bad at all for the maintenance what I like most about this Lexus location is that everyone is very polite and check up on you in case you need anything ☺️👍🏻…

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Google Jun 19, 2026

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Google Jun 19, 2026

As always 10/10

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Google Jun 19, 2026

Great service

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Google Jun 18, 2026

(Translated by Google) I was assisted by Mr. Filiberto Lopez while looking for a car for my daughters. The experience was excellent; I highly recommend him. He is a sincere salesman who takes the time to answer all your questions and offers different options that fit your budget. I am very grateful for his help and patience. Overall, I am very happy with the service I received from everyone at Kendall Toyota. (Original) Fui atendido por el señor Filiberto Lopez mientras buscaba un auto para mis hijas. La experiencia fue la mejor, lo recomiendo. Es un vendedor sincero, se ... Read More

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Google Jun 18, 2026

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Google Jun 18, 2026

Good pricing and afternoon service is fast

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Google Jun 18, 2026

(Translated by Google) Very good service (Original) Muy buena atención

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Google Jun 18, 2026

Luis the director of Kendall services is very polite and nice and hemakes sure he takes care of customers needs and concerns. If ever in the Kendall area and have a Lexus, bring your car for service you won't be disappointed.

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Google Jun 18, 2026

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Google Jun 18, 2026

I leased my first toyota vehicle here and I have no complaints! The customer service was flawless and the process was effortless thanks to the staff. Thank you Kendall Toyota

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Google Jun 17, 2026

Eddy was super helpful through the whole service process. He kept me abreast of the maintenance being performed on my car and of the performance improvements he recommended. I love receiving a video of work performed on my vehicle as it gives me a visual of whats being done. Thank you Eddy for taking car of my vehicle!!

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Google Jun 17, 2026

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Google Jun 17, 2026

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Google Jun 17, 2026

(Translated by Google) ⭐⭐⭐⭐⭐ Excellent Service at West Kendall Toyota Today I took my vehicle in for maintenance at West Kendall Toyota, and the experience was excellent from start to finish. The staff was very friendly, professional, and attentive throughout the entire process. They clearly explained the service performed, answered all my questions, and maintained constant communication about the status of my vehicle. The customer service was top-notch, the wait times were reasonable, and they returned my car clean and in perfect condition. It's clear they value their customers and work to provide quality service. I will definitely return for ... Read More

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Google Jun 17, 2026

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Google Jun 17, 2026

Thank You Efraín Lewis, Enter You Haven’t Great

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Google Jun 17, 2026

Car was serviced in a timely manner. Quick and simple process to get a loaner, and I appreciate the communication regarding the progress of car through service process. All in all a very pleasant experience.

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Google Jun 16, 2026

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Google Jun 16, 2026

I had an outstanding experience working with Luis Rivera at Lexus of Kendall. From the moment I walked into the dealership, Luis made the entire process smooth, professional, and stress-free. His customer service was truly exceptional. Luis took the time to answer all of my questions, listened carefully to my needs, and never made me feel pressured. He was knowledgeable, transparent, and genuinely focused on helping me understand the services my car needs! What impressed me most was his attention to detail, responsiveness, and commitment to ensuring I was completely satisfied every step of the way. It's rare to ... Read More

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Google Jun 16, 2026

(Translated by Google) West Kendall Toyota's services are VIP. EXCELLENT. (Original) Los servicios de West Kendall Toyota son VIP. EXELENTES.

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Google Jun 16, 2026

Joaquin your Service Advisor is the Best… Thank you Joaquin…

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Google Jun 16, 2026

(Translated by Google) Very good attraction and excellent service (Original) Muy buena atracción y servicio excelente

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Google Jun 15, 2026

(Translated by Google) I appreciate the staff's attention; everyone is friendly and keeps me informed about the repair and the waiting time, which was no more than two hours. Thank you. (Original) Me gusta la atención del personal, todos son amables y me mantienen informada de la reparación y del tiempo de espera, lo cual no fue mayor de 2 horas . Gracias

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Google Jun 15, 2026

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Google Jun 15, 2026

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Google Jun 15, 2026

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Google Jun 14, 2026

I would like to thank Yeily for the outstanding service and professionalism. She made the entire maintenance process for my Toyota smooth, easy, and stress-free. From start to finish, she was friendly, knowledgeable, and very attentive. Yeily took the time to answer all my questions, kept me updated throughout the process, and made sure everything was handled efficiently. Her dedication to customer service truly made a difference. Thank you, Yeily, for all your help and for taking such great care of me and my vehicle. I highly recommend her to anyone looking for excellent service and a great experience at ... Read More

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Google Jun 14, 2026

The service at Lexus of Kendall is highly competent and professional; I highly recommend them—they are excellent. Marilus assisted me and was very efficient; I am very grateful for her service and the great treatment I received. Thank you.

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Google Jun 14, 2026

Great